Customer Service Associate I

Shuttle Driver We are looking for a friendly and reliable Shuttle Driver to safely transport guests to and from designated locations while providing excellent customer service. This role includes maintaining a clean vehicle, assisting guests with luggage, and ensuring timely pickups and drop-offs. The ideal candidate has a valid driver's license, a clean driving record, and a warm, service-oriented attitude. Key Responsibilities • You will be the reliable and courteous transportation provider for our hotel guests, ensuring they reach their destinations safely and on time. • Your daily tasks will include driving the hotel shuttle to and from designated locations, assisting guests with luggage, and maintaining the cleanliness and safety of the shuttle. • You will report to the Front Office Manager or Hotel Operations Manager. • A career as a shuttle driver can take you down almost any path, and it is great for someone who wants to learn the hotel business inside and out. This is also a great career for someone who likes to leave work behind at the end of the shift. Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experience. What You'll Need to Succeed • Eligible to work in the United States • Ability to read, write, and communicate effectively in English • Ability to sit, stand, bend, kneel, and lift as requiredwith or without reasonable accommodations • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed • A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio • Flexible scheduling • Access up to 40% of your earned wages before payday with PayActive • Paid Time Off (PTO) and Paid Holidays • Full healthcare benefits: medical, dental, and vision • 401(k) with guaranteed 4% match and no vesting period • Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Team Member Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. Job Summary: The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales. Key Roles & Responsibilities: • The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner. • The TM contributes to a customer-focused environment while providing excellent customer service. • The Team Member performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience. • The Team Member unloads, processes, and stocks freight within the correct location while following all store merchandising guidelines. • TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building. • The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on-time. • The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably. • All other duties are based on business needs. Qualifications & Competencies: • At least 18 years old. • High School Diploma/Equivalent. • Communicates clearly and concisely with excellent verbal and comprehension skills. • Ability to work a flexible schedule including nights, weekends, and some holidays. • Ability to work independently and within a team environment. • Ability to lift a minimum of 50 lbs. or team lift 100 lbs. • Reliable and trustworthy with ethical and honest behavior. Does the right thing for a team member, the customer, and the company in all situations. Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business

Guest Services Representative at Lake Mary Hospital

Orlando Health · Lake Mary, FL

Guest Services Representative Orlando Health Lake Mary Hospital represents Orlando Health's continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women's services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department. For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient. Features include: Center for Women and Babies Six state-of-the-art operating rooms Three catheterization labs with a dedicated interventional radiology and vascular lab Comprehensive cardiovascular care 16 ICU beds Observation unit Imaging Lab Orlando Health Scripts pharmacy Dining and café Chapel Top Reasons to Choose Orlando Health – Lake Mary Hospital: BEST Place to Work for 6 years! As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development. Benefits Package that begins on day one (Full-Time & Part-Time only). Flexible Schedules Tuition Reimbursement up to $5,000 a year. Position Summary: Provides directions to guests/team members within the hospital system, and the Responsibilities Essential Functions Escorts guests to their in-hospital destinations as needed. Maintains current knowledge of hospital personnel, departments and their locations in order to refer guests to the appropriate department or person. Provides information to all hospital team members. Responds to needs of guests/team members either on the phone or in person. Makes rounds on a regular basis of patient areas to identify and meet patient/visitor needs. Maintains excellent working relationships with all hospital staff, management, and departments such as Volunteers, Social Work, and Home Health. Assists Social Service with transportation and hotel or flight arrangements for patients and their families. Displays a caring attitude as well as sensitivity to the needs/concerns of customers. Presents a professional image in dress, hygiene and communications skills. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions: Attends in services/meetings as required. Completes all mandatory education. Assume the responsibility for professional growth and development Other duties as assigned. Qualifications: Education/Training High School diploma or equivalent. Licensure/Certification None. Experience Two (2) years of experience in a customer service setting.

Front Desk Concierge

AdventHealth · Lake Mary, FL

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance • Paid Time Off from Day One • 403-B Retirement Plan • 4 Weeks 100% Paid Parental Leave • Career Development • Whole Person Well-being Resources • Mental Health Resources and Support • Pet Benefits Schedule: Full time Shift: Day-Weekend (United States of America) Address: 901 Currency Circle City: Lake Mary State: Florida Postal Code: 32746 Job Description: Schedule: Full Time Shift: Requires full availability weekdays 8am-8pm, and weekends 8am-5pm. A sample 2-week schedule would look like this: • Week A: Mon & Tues 8am-8pm, Fri 2pm-8pm, Sat 8am-5pm (the next day Sunday starts Week B) • Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 8am-2pm (Sat/Sun off) Answers telephone, responds to patient questions and concerns to ensure prompt, accurate resolution is achieved. Handles various job tasks simultaneously. Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or guarantor to obtain demographic, employment, insurance, and current medical condition information in order to perform accurate registration. Handles "release of information" requests for patients, referring offices, other medical facilities, attorneys, and insurance companies. Verifies insurance eligibility and determines accurate up-front collection amount. Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel. Participates in departmental performance improvement initiatives. Other duties as assigned. Knowledge, Skills, and Abilities: • Demonstrated ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements. • Ability to operate a computer, copier, fax, and scanner. • Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds. • Ability to request and collect co-pays and outstanding balances. • Must have highly developed social and communication skills. • Excellent judgment and the ability to stay calm and level-headed in difficult situations. • Proficiency in word processing/typing. • Strong customer service skills. Education: • High School Grad or Equiv [Required] Work Experience: • 3+ customer service experience [Required] • Computer experience [Required] • Relevant experience, preferably in hospital or hospitality industry [Required] Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - Pay Range: $15.46 - $24.73 Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse : This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Administrative & Executive Services Organization: AdventHealth Primary Care Schedule: Full time Shift: Day-Weekend Req ID: 152815165