Patient Registration Representative
OhioHealth · Lewisburg, TN
Job description(tap to read)
Job Title We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. Weinspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description This position is for 9:30p-6a M-F w/every other weekend. Position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates. Responsibilities And Duties Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educates patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time. Minimum Qualifications High School or GED (Required) Additional Job Description SPECIALIZED KNOWLEDGE Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting. Work Shift Night Scheduled Weekly Hours 40 Department Corporate Registration Join us!... if your passion is to work in a caring environment... if you believe that learning is a life-long process... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer Positions marked as remote are only eligible for work from Ohio.
Customer Service Manager (Remote)
The Estep Agency · Danville, VA
Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. Role Overview: As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: • Engage with clients to understand their financial goals and concerns. • Present tailored solutions to safeguard their assets effectively. • Maintain a pulse on the industry, ensuring you offer the best and most updated advice. • Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? • Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. • Unlimited Earning Potential: Your dedication determines your earnings*. • Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! • Grow with Us: Dive into continuous learning and development opportunities. Application Process: • Submit Your Application: No stringent qualifications needed. We believe in potential. • Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. • Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: • When will I hear back after applying? Typically, within 24 hours. • Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. • What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
HYBRID\REMOTE | Holter Tech Scanner | Iowa Heart
MercyOne · West Des Moines, IA
*Employment Type:* Full time *Shift:* Day Shift *Description:* Must Live in the State of IOWA and have Holter Tech Experience ESSENTIAL KEY JOB RESPONSIBILITIES * Maintains proficiency with all monitor equipment and procedures performed at MercyOne Iowa Heart Center as needed. * Screens patient's medical record for appropriate diagnosis and orders for procedures. Instructs and educates patients regarding the ordered test and prepares the patient for the procedure * Performs Holter Monitor testing according to established protocols * Performs Holter Monitor scanning according to established procedures, provides heart rhythm analysis of electrocardiograms recorded on monitor. * Makes general interpretation of arrhythmias; identifies adverse arrhythmias and informs nurse or physician * Documents symptoms, records monitor strips, & routes reports to the appropriate doctor for interpretation Transports, ambulates, and transfers patients as needed Accurately and completely documents in EHR and billing system in a timely manner * Responsible for maintaining strict confidentiality of patient information Acts as liaison between staff and monitor services * Maintains equipment in designated testing areas * Maintains a clean, well-organized work environment Stocks/orders supplies appropriately and coordinates monitor repairs and replacements Page 1 of 5 * MercyOne Iowa Heart Center Holter Scanner Demonstrates customer service/interpersonal skills Takes personal responsibility for work, actions, and attitudes * Respects patients, peers, clients, students, physicians, service representatives, and other hospital staff Demonstrates positive and effective communication skills * Cooperates with peers and leaders to build and maintain an effective healthcare team Acts as a resource and helps to orient and develop new staff * Participates in QA activities as directed by technical and medical director Adheres to all Joint Commission, Iowa Department of Public Health, and the Intersocietal Accreditation Commission guidelines Completes department competencies in the required timeframes * Attends required meetings and participates on committees as requested * Participates in professional development activities and maintains professional affiliations Operates required vehicle(s) in a safe manner to perform required duties of the position Travels to other MercyOne Iowa Heart Center offices or MercyOne campuses as needed Performs other work related duties as required * *MINIMUM QUALIFICATIONS* * Required Education and Experience EKG/Arrhythmia training/telemetry monitoring experience preferred but will train on the job. * Medical terminology preferred Takes Cardiovascular Credentialing International (CCI) -Certified Rhythm Analysis Technician(CRAT) Exam within 18 months of hire Required Licensure and Certifications Proof of completion of Mandatory Reporter abuse training specific to the population served within three (3) months of hire. * Basic Life Support (BLS) for the Healthcare Provider certified or obtained by the end of the orientation period (approximately six (6) weeks). * Valid Iowa Driver's/Chauffeur's License required, must meet Mercy's Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law. * Required Minimum Knowledge, Skills, Abilities and Training Basic computer skills required *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.
Position: Remote Benefits Representative Company: American Income Life (a proud member of Globe Life, a publicly traded company on NYSE) Earning Potential: $70,000 – $120,000+ per year (commissions + residual) Work From: Anywhere in the U.S. or Canada About the Opportunity Tired of clocking in, clocking out, and getting nowhere fast? This opportunity was built for those ready to break free from the ordinary. American Income Life empowers driven, self-starting professionals to take control of their income and career. As a Remote Benefits Representative, individuals connect with clients virtually (via Zoom) to help them understand and enroll in benefit programs that protect their families. There's no cold calling, no micromanaging — just meaningful conversations and real impact, all from the comfort of home. Those who are hungry for growth, financial freedom, and a career that truly rewards performance will find this to be the perfect fit. Why Candidates Love Working Here A Culture That Feels Like Family Success is celebrated at every level. Expect a vibrant, supportive environment filled with recognition, giveaways, and virtual team events that make Mondays something to look forward to. Freedom + Flexibility Work from anywhere. Set a schedule that fits your life. Take control of your day — and your paycheck. Real Growth Potential Every leader in the organization began in this same position. Advancement is based on performance, not politics. Financial Rewards That Match Effort Top representatives regularly earn $90K+ annually and advance quickly. Comprehensive Benefits Employees receive access to health plans if qualified through Globe Life, along with voluntary coverage options tailored to individual needs. Key Responsibilities • Meet with families virtually to help them select benefit programs that align with their goals. • Build trust, answer questions, and guide clients through enrollment. • Manage a personal book of business and maintain long-term relationships. • Collaborate with teammates and leadership committed to mutual success. Ideal Candidate Profile • Self-motivated, positive, and eager to grow. • Excellent communicator — friendly, confident, and authentic. • Comfortable using Zoom and other online communication tools. • Must be a U.S. or Canadian citizen. • Passionate about helping others and building meaningful relationships. No prior insurance experience is required — only a strong drive to succeed and a willingness to learn. Full training and mentorship are provided. Application Process Hiring managers are actively reviewing applications. Candidates should apply and watch for communication via text, email, or phone from a hiring representative. Your future doesn't have to look like your past. Take the first step toward freedom — apply today.