Retail Assistant Manager - Part-Time

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DoorDash · Chehalis, WA

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Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices. • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty. • Accountable for improving on overall customer service metrics. Operations • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage. • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities. • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact. • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping. • Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures. • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members. • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies. • Ensures team members have a working knowledge of all computer and technology systems and software. • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center. • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products. • Completes special assignments and other tasks as assigned. Full Store Operation Business Performance Management • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables. • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center. • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary. People & Performance Management • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate. • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team. • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions. • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline. Training & Personal Development • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders. • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place. • Obtains and maintains valid pharmacy technician license as required by state. Communications • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns. • Assists Store Manager in planning and communicating the company and store strategy. Basic Qualifications • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen. • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date. • Must be fluent in reading, writing, and speaking English (except in Puerto Rico) • Willingness to work flexible schedule including extended days, evenings, and weekend hours. • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location. • Ability to transfer to other Walgreens retail assets located within the same hiring Area. Preferred Qualifications • Bachelor's Degree . • Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy. • External candidates: Business majors. Prior retail or food industry experience. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

$18–$22/hr

Customer Service Representative

Timberland Bank · Chehalis, WA

Customer Service Representative Chehalis, WA 98532 Overview Salary Range $18.00 - $22.00 Hourly Level Entry Position Type Part Time Education Level High School Category Banking Description Customer Service Representative Department/Location: Customer Service / Chehalis Employee Reports to: Branch Operations Manager / Supervisor FLSA: Hourly; Non-Exempt position Status: Full-Time 50 hours Rate of Pay: $18.00-22.00 an hour Summary/Objective: Provides exceptional customer service by actively offering Timberland Bank products and services while performing all essential functions and job duties. Essential Job Functions: • Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit. • Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices. • Process withdrawals. • Identify counterfeit currency. • Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies. • Cross-sell bank products and services. • Refer customers to the proper department for issues that cannot be resolved at the teller line. • Count and roll loose coins. • Issue personal money orders and cashier's checks for U.S. Savings Bonds. • Accept loan payments: verify payment amount and issue receipts. • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded. • Ensure teller station is properly supplied. • Close accounts when requested. • Follow procedures for removing accounts for dormancy. • Balance drawer daily. • Redeem U.S. Savings Bonds. • Maintain appropriate currency logs. Qualifications Requirements: • High School diploma or equivalent. • Less than 1 year previous customer service experience • Less than 1 year previous cash handling experience • Must take/pass entry level teller assessment test within the first 90 days. Knowledge, Skills & Abilities: • Ability to exercise good judgement in making decisions. • Ability to protect and maintain confidential information. • Ability to work under pressure, prioritize and meet deadlines. • Ability to communicate on a telephone • Ability to write, speak, read and hear • Ability to stand for long periods of time. • Ability to lift up to 20 lbs. overhead • Ability to type/word process Physical Demands: To successfully perform the essential duties of this position, an individual must be able to meet the physical demands listed below. While some absences may be protected by federal, state and/or local laws, regular attendance is an essential function of the job. Reasonable accommodation may be provided to assist individuals with disabilities to perform essential job functions. Work Environment: The duties of the job are performed on premises and in an office setting. What We Offer: Based on eligibility, Timberland Bank offers a comprehensive benefits package including medical, dental, vision, 401k, vacation/paid sick leave and other great benefits with employee only. Timberland Bank is a family-friendly employer. Our employees enjoy competitive compensation and an excellent benefits package including: • Medical, Vision and Dental Insurance • Paid vacation and holidays • Paid Birthday Day Off • Two pay periods per month • Paid sick leave • 401k and employee stock ownership plans • Paid training and advancement opportunities • Numerous employee only banking benefits Disclaimer: This job description is intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Merchandising Gig - Floral

FALCON FARMS · Chehalis, WA

JOIN FALCON FARMS AS A PART-TIME FLOWER MERCHANDISER! This is your chance to join one of the most recognized companies in the floriculture industry and be part of an exciting mission: bringing color and joy to our customers' lives through beautiful floral arrangements! As a Flower Merchandiser, you will have a direct impact on every store you visit, ensuring that our flowers are perfectly displayed to delight every shopper. At Falcon Farms, we value quality, commitment, and, above all, our team. We will provide you with all the tools you need, including a planned route, to ensure success on every visit. Please follow this link to watch a video about the activities and responsibilities of our merchandisers What We Offer: • Pay: $35.00 per visit • Schedule: Monday, Wednesday, Friday, Saturday One hour per visit, flexible schedule • Exciting Benefits: • Paid training to become an expert in flower handling. • Mobile phone allowance to stay connected. • Transportation expense reimbursement per route. • Access to medical, dental, and vision benefits for full-time employees. Your Responsibilities: As our Flower Merchandiser, you will be the face of Falcon Farms in each store and collaborate directly with our clients. You will have the opportunity to work independently while collaborating with local teams to create unforgettable displays and optimize inventory. • Daily Commitment: • Ensure flower displays are immaculate and attractive. • Restock, organize, and monitor flower inventory. • Use your mobile device to communicate with your supervisor and report activities. • Interact professionally and friendly with employees, managers, and customers. • Support During Festive Seasons: • During key dates such as Valentine's Day, Mother's Day, and Christmas, we will need you to ensure each store is prepared for the festive demand. • Department Resets: • Participate in setting up new displays and inventory adjustments when necessary. • Teamwork: • While you will work independently, you will support your teammates with special activities when needed. Physical Requirements: This position requires energy and willingness to perform physical tasks: • Ability to lift and move boxes weighing up to 40 pounds frequently. • Ability to bend, stretch, and lift products above your shoulders. • Walk and stand for most of the shift. Basic Requirements: • Must be at least 18 years old. • Ability to read, write, and understand instructions in English. • Reliable transportation to reach assigned locations. • Internet access and a smartphone. • Availability to work during peak season (November to May). Make Your Mark at Falcon Farms! If you are ready to join a team passionate about excellence and bringing joy through beautiful floral arrangements, we invite you to apply today! Upload your CV in PDF or DOCX format and highlight how you meet the requirements. As part of the hiring process our company will participate in the e-verify process and make each new employee's I9 information available to DHS for verification. or more information about our company, visit: