Customer Service/Sales

System Transport is hiring CDL-A flatbed drivers for regional, local, dedicated, and OTR routes across the Western U. Flatbed CDL-A Driver, Multiple Route Options: $903.

Front Desk Associate

Muv Fitness · Spokane, WA

Benefits: Employee discounts Health insurance 401(k) We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions. Responsibilities: Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and effectively resolve issues Handle front desk activities including answering phones and checking-in members Take prospective members on tours of the facility Ensure gym systems and processes are followed Enforce facility rules and regulations, ensuring facility is clean and safe Qualifications: Previous customer service experience preferred Strong communication and customer service skills Upbeat and positive attitude! Passion for health & fitness Basic computer proficiency Complete our short application today!

Front Desk Agent - Part Time (Day Shift)

Oaklawn Racing Casino Resort · Spokane, WA

Oaklawn Team Opportunity Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice. Front Desk Agent The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, maximizing room revenue and occupancy while delivering articulate service at the highest level possible. Always presents a friendly and professional image at the Hotel/Casino. Essential Duties and Responsibilities The following and other duties may be assigned as necessary: • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. • Maintains strict confidentiality in all departmental and company matters. • Provides impeccable guest service to all guests • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests. • Maintains a working knowledge of the Company's property, as well as special events on and near property, in order to advise guests of same, whenever possible. • Provides information to guests about hotel policies, services and amenities. • Responds to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.). • Ensures a maximum level of service and satisfaction is achieved and maintained. • Sells rooms to "walk-in" customers. • Creates reservations using the system both individual and group related providing informational feedback regarding confirmation of reservation, arrival, departure, check-in, check-out, cancellation policy, credit card & payment requirements. • Enters/changes reservation information on the computer system. Posts charges to guest accounts, processes payments from guests. Makes necessary corrections to guest accounts. • Informs housekeeping department about room status/availability. Cleans the front desk area and maintains public areas and lobbies. • Listens for and responds to guest complaints. • Maintains daily logs. Balances shift work and cash drawers. • Reasons what a potential guest is looking for in room accommodations and participates in problem solving situations while keeping the Front Desk Manager well informed. • Recognizes and creates guest profiles to help maximize accuracy and guest recognition. • Assists other team members and departments to contribute to the best overall performance of the department and hotel. • Cooperates and communicates with all fellow team members, always exhibiting mutual respect and consistently projecting a positive, helpful image/attitude. • Makes efforts to keep informed of company information and communications by participating in department meetings, huddles and reviewing property bulletin boards, digital signage, and company newsletter. • Follows established procedures and policies of the Oaklawn Racing Casino Resort. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age. • High School Diploma or GED required. • Guest service experience preferred. • Front desk experience preferred. • Must be able to handle several projects and tasks at the same time. • Must be able to perform the physical job duties of all Front Desk team members. • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. Certificates, Licenses, Registrations Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Oaklawn is an equal opportunity employer. It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.

$41k–$44k/yr

TRICARE Customer Service Rep Alaska

TriWest Healthcare · Spokane, WA

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only). Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary TriWest is proud to be on a mission to serve our nation's heroes. In this critical role, you will be in the front-lines facilitating our military populations' health care needs by providing outstanding customer service in a fast-paced Contact Center. You will respond to inbound calls, chat, email or other written correspondence regarding enrollment, claims, referrals and authorizations and appointments. Combine your passion for our military community with your proven customer service skills in this mission to serve those who serve. Education & Experience Required: • High School diploma or GED • U.S. Citizenship • Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation. • At least two years of professional work experience in a customer service environment • Excellent verbal and writing skills. • Technology literate and experienced in navigating multiple screens or web browsers at one time and proven ability to work independently in a remote work environment. Preferred: • TRICARE customer service experience • Contact center experience to include call center chat messaging • Military connectedness Key Responsibilities • Accurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact • Meet department productivity and performance metrics to include consistent and regular attendance. Adhere to published schedule and prioritize workload to answer incoming calls. • Document customer interactions and cases in a customer relationship management (CRM) system. • Participates in continuous training in order to become fully proficient in resolving all customer inquiries • Regular and consistent attendance Competencies Commitment to Task: Ability to conform to established policies and procedures; exhibit high motivation. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Information Management: Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions. High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment. Technical Skills: Proficient data entry skills; ability to meet daily call and chat requirements. Working Conditions Working Conditions: • Ability to cover any work shift • Ability to work overtime, if needed • Onsite: Works within a standard office environment • Remote: Private and secure work space and work station with high speed internet is required. • Extensive computer work with prolonged sitting, wearing of headset, typing, speaking on a phone Company Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996. DoD Statement Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position. Benefits We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: • Medical, Dental and Vision Coverage • Paid time off • 401(k) Retirement Savings Plan (with matching) • Short-term and long-term disability, basic life, and accidental death and dismemberment insurance • Tuition reimbursement • Paid volunteer time TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $41,000 - $44,000 per year. Equal Employment Opportunity TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.