Customer Support Representative

Drive Your Own Vehicle as a Seasonal Support Driver. As a Seasonal Support Driver (SSD), you’ll help deliver packages from the comfort of. Valid driver’s license in the state where you live; proof will be required to qualify.

Delivery Driver - Work When you want

DoorDash · Johnston, IA

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Major Purpose: Own the operational readiness and day-to-day coordination of paid media campaigns so campaigns launch accurately, on time, and with clear status visibility. The role converts approved media plans into disciplined execution across campaign management, creative readiness, trafficking, and metric collection. Major Duties: Campaign management administration: Maintain daily campaign details, keeping records current, and flag missing inputs or schedule risks. Inclusive of managing planned details in internal systems and shared planning documents. Creative trafficking and launch readiness: Oversee creative trafficking workflow, serve as the first point of contact for questions, monitor creative progress, coordinate approvals, and communicate potential delays Manage print operations: Enter print buys in internal systems and verify that print placements and required materials are connected to the correct campaign records Specifications and process documentation: Maintain the media spec records, completing annual fiscal-year updates and ongoing revisions as new requirements are received Performance data collection: Manage monthly campaign performance metrics and surface insights or concerns Operational issue management: Maintain a clear pulse on active work, identify dependencies and risks, resolve routine execution issues, and escalate decisions involving strategy, budget, scope, brand risk, or material timing changes. Accuracy and completeness of operational details for media plans. Coordinating campaign executional workflows including creative production, trafficking, and metric collection. Day-to-day status communication and follow-up Skills, Abilities, Knowledge: • Experience working in marketing, an agency or related field • Project management experience • Experience working with multiple stakeholders • Attention to detail • Great communicator • Problem-solving • Self starter Education: • Degree in Marketing, Advertising, Communication or Business related degrees o Willing to consider recent grad candidates with internships in a related field. Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.

Job Title: Customer Support Representative II Location: 6400 NW 86th Street Johnston IA USA 50131 Duration: 9 months contract on W2 (possible extension) Fully Onsite These positions will be on the Customer Support Team in a Technical Support Center. Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment and can monitor for positions through the careers page. This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.* REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE: · Skills in interpersonal communications, negotiation, and conflict resolution. · Excellent written and verbal communication skills · 6+ months experience with customer service/support experience. · Proficiency with Microsoft Office products · High comfort level and experience with consumer software applications. · Strong computer, research and troubleshooting skills. · Ability to work support hours and occasional holidays to support the business. DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE: • Knowledge of agriculture customers • Agriculture operations experience, including Precision Farming experience • Prior work experience in Agriculture or Technology dealer channels • Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works Support hours fall between 7am - 6pm CST, Monday – Friday and 8 am – 12 pm CST, Saturday. · Schedule may include occasional holidays and overtime based on the needs of the business. · Candidate must be available to work any 8-hour shift within the 7am-6pm support window. · Shifts are subject to change based on volumes. SPECIAL CONSIDERATIONS: · Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks. · Takes approximately 3-4 months from start date to reach full productivity. · Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee. Interviews will include behavioral based questioning · Candidate will be asked to share specific examples Visa sponsorship is not available, now or in the near future, for this position.