Food Champion - Day Time - Urgently Hiring

Delivery Driver

DoorDash · Columbia, TN

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

Drive Your Own Vehicle as a Seasonal Support Driver. As a Seasonal Support Driver (SSD), you’ll help deliver packages from the comfort of. Valid driver’s license in the state where you live; proof will be required to qualify.

Manages and assumes responsibility for all functions of a Papa John's restaurant to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and ensuring proper planning, forecasting, and systems are in place. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs, and systems. Ensures compliance with all federal, state and local laws and ethical business practices. This position oversees all operational aspects of a Papa John's restaurant including execution of all Operations Manager duties when that position is unavailable/unfilled. Operations Managers, Manager Designates, and Shift Leaders report directly to the General Manager. In restaurants where the Operations Manager role is available/filled, restaurant team members and delivery drivers report directly to the Operations Manager. Where this role is unavailable/unfilled, restaurant team members and delivery drivers report to the General Manager. Job Responsibilities • Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Oversee training and execution of quality standards. • Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards. Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports. Document performance issues and take appropriate disciplinary action, up to and including termination. Effectively coach and develop direct reports and build an atmosphere of teamwork, energy and fun, including the implementation of team member recognition programs to reward and retain high performing team members. • Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends such as ticket average and order frequency. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community. • Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System. Develop & implement appropriate plans to resolve unfavorable trends and enhance profits. Execute administrative and cash management duties. Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales demands and minimize loss. Manage company's assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.

Sales & Contact Center Manager Compensation: $85,000–$95,000 annually + Bonus Employment Type: Full-Time | Direct Hire Benefits: This position is eligible for medical, dental, vision, and 401(k). Location: Columbia, TN, Onsite We are seeking an experienced, results-driven Sales & Contact Center Manager to lead an established team within a growing, service-focused organization. This position is ideal for a hands-on leader who thrives in a fast-paced environment, understands the importance of operational efficiency, and has a proven ability to improve performance through coaching, analytics, and strategic leadership. The successful candidate will oversee daily contact center operations, support sales and customer service initiatives, and drive measurable improvements in productivity, service quality, and conversion rates. This opportunity offers the chance to lead a tenured, collaborative team while identifying opportunities to strengthen processes, enhance employee development, and support long-term business objectives. Key Responsibilities • Oversee daily operations of customer service, inside sales, and support teams, ensuring productivity, efficiency, and service excellence. • Monitor and evaluate key performance indicators (KPIs), including call volume, conversion rates, response times, quality assurance scores, and overall team performance. • Analyze operational data and identify trends, opportunities for improvement, and strategies to increase sales effectiveness. • Provide hands-on leadership, coaching, and performance management to employees and supervisors. • Develop and implement initiatives to improve employee engagement, customer satisfaction, and departmental results. • Manage staffing, scheduling, workload distribution, and service-level expectations. • Collaborate with leadership to establish performance goals, streamline workflows, and improve operational processes. • Support employee onboarding, training, and ongoing professional development. • Partner with internal teams to ensure adherence to company policies, industry regulations, and quality standards. • Prepare performance reports and communicate departmental results, challenges, and recommendations to senior leadership. • Identify opportunities to strengthen sales conversion, customer retention, and overall service delivery. Qualifications • Proven management experience within a call center, contact center, customer service, or inside sales environment. • Strong understanding of contact center operations, workforce management, and performance metrics. • Demonstrated success coaching, developing, and motivating teams to achieve measurable results. • Experience analyzing operational data, tracking KPIs, and implementing performance improvement strategies. • Ability to balance sales objectives with customer service excellence and operational efficiency. • Strong leadership, communication, problem-solving, and organizational skills. • Experience managing both experienced employees and developing team members. • Proficiency with Microsoft Office, reporting tools, and CRM systems. Preferred Qualifications: • Experience in healthcare, insurance, financial services, or another regulated, customer-focused industry. • Familiarity with compliance requirements, licensing processes, or regulated sales environments. • Experience developing employee incentive programs, sales initiatives, or team performance strategies. • Bachelor's degree or equivalent combination of education and relevant professional experience. • Health insurance licensing or willingness to obtain applicable licensing. What We Offer • Competitive base salary of $85,000–$95,000. • Additional manager-level bonus opportunity. • Established team with strong employee tenure and a collaborative culture. • Opportunity to work closely with senior leadership and influence departmental performance. • A leadership position offering both operational responsibility and strategic involvement. • Opportunity to make a measurable impact through employee development, process improvements, and performance initiatives. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.