Little Caesars Pizza - Team Member

Little Caesars Pizza · Columbia, TN

Full-timeRetailPosted New
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Job description(tap to read)

As a team member, you're fully immersed in the spirit of the establishment. You're high functioning, adaptable, and ready for whatever a customer throws at you. Working with other team members isn't just your strong suit, it's one of your favorite parts of the job. When you clock in, you're daring the day to challenge you.

Seasonal Support Driver

United Parcel Service · Columbia, TN

Drive Your Own Vehicle as a Seasonal Support Driver. As a Seasonal Support Driver (SSD), you’ll help deliver packages from the comfort of. Valid driver’s license in the state where you live; proof will be required to qualify.

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Delivery Driver

DoorDash · Columbia, TN

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives you th

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$95k/yr

Sales Manager

Addison Group · Columbia, TN

Sales & Contact Center Manager Compensation: $85,000–$95,000 annually + Bonus Employment Type: Full-Time | Direct Hire Benefits: This position is eligible for medical, dental, vision, and 401(k). Location: Columbia, TN, Onsite We are seeking an experienced, results-driven Sales & Contact Center Manager to lead an established team within a growing, service-focused organization. This position is ideal for a hands-on leader who thrives in a fast-paced environment, understands the importance of operational efficiency, and has a proven ability to improve performance through coaching, analytics, and strategic leadership. The successful candidate will oversee daily contact center operations, support sales and customer service initiatives, and drive measurable improvements in productivity, service quality, and conversion rates. This opportunity offers the chance to lead a tenured, collaborative team while identifying opportunities to strengthen processes, enhance employee development, and support long-term business objectives. Key Responsibilities • Oversee daily operations of customer service, inside sales, and support teams, ensuring productivity, efficiency, and service excellence. • Monitor and evaluate key performance indicators (KPIs), including call volume, conversion rates, response times, quality assurance scores, and overall team performance. • Analyze operational data and identify trends, opportunities for improvement, and strategies to increase sales effectiveness. • Provide hands-on leadership, coaching, and performance management to employees and supervisors. • Develop and implement initiatives to improve employee engagement, customer satisfaction, and departmental results. • Manage staffing, scheduling, workload distribution, and service-level expectations. • Collaborate with leadership to establish performance goals, streamline workflows, and improve operational processes. • Support employee onboarding, training, and ongoing professional development. • Partner with internal teams to ensure adherence to company policies, industry regulations, and quality standards. • Prepare performance reports and communicate departmental results, challenges, and recommendations to senior leadership. • Identify opportunities to strengthen sales conversion, customer retention, and overall service delivery. Qualifications • Proven management experience within a call center, contact center, customer service, or inside sales environment. • Strong understanding of contact center operations, workforce management, and performance metrics. • Demonstrated success coaching, developing, and motivating teams to achieve measurable results. • Experience analyzing operational data, tracking KPIs, and implementing performance improvement strategies. • Ability to balance sales objectives with customer service excellence and operational efficiency. • Strong leadership, communication, problem-solving, and organizational skills. • Experience managing both experienced employees and developing team members. • Proficiency with Microsoft Office, reporting tools, and CRM systems. Preferred Qualifications: • Experience in healthcare, insurance, financial services, or another regulated, customer-focused industry. • Familiarity with compliance requirements, licensing processes, or regulated sales environments. • Experience developing employee incentive programs, sales initiatives, or team performance strategies. • Bachelor's degree or equivalent combination of education and relevant professional experience. • Health insurance licensing or willingness to obtain applicable licensing. What We Offer • Competitive base salary of $85,000–$95,000. • Additional manager-level bonus opportunity. • Established team with strong employee tenure and a collaborative culture. • Opportunity to work closely with senior leadership and influence departmental performance. • A leadership position offering both operational responsibility and strategic involvement. • Opportunity to make a measurable impact through employee development, process improvements, and performance initiatives. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Full-timeSales
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$20/hr

Customer Service Representative

Addison Group · Columbia, TN

Job Title: Customer Service Representative Industry: Insurance Location (City, State): Columbia, TN Assignment Type: Contract Pay: $18.00–$20.00/hour Work Schedule: Monday–Friday, standard business hours (occasional overtime as needed) Benefits: This position is eligible for medical, dental, vision, and 401(k). About The Company: Our client is a well-established organization seeking a customer-focused professional to join their Customer & Sales Support team. This is an excellent opportunity for someone who enjoys helping customers, solving problems, and working in a collaborative environment. Job Description: The Customer Service Representative serves as a key point of contact for both internal teams and external customers. This role is responsible for responding to inquiries, providing accurate information, documenting customer interactions, and supporting day-to-day inquiries and operations while maintaining a high standard of customer service. Key Responsibilities: • Provide professional support to customers and internal teams through phone and email communication. • Respond to questions related to applications, account status, and general service inquiries. • Record customer interactions accurately within Salesforce or a CRM system. • Manage shared support inboxes and ensure requests are handled promptly. • Collaborate with cross-functional teams to resolve customer issues efficiently. • Investigate and troubleshoot customer concerns while determining appropriate solutions. • Identify process improvements and communicate system or workflow recommendations to leadership. • Balance multiple priorities in a fast-paced, team-oriented environment. • Meet established quality, productivity, and customer service performance goals. • Complete required training and assist with additional projects as assigned. Qualifications: • High school diploma or GED required. • Minimum of 1 year of phone-based customer service, sales support, or call center experience required. • Strong verbal and written communication skills. • Excellent organizational, multitasking, and time management abilities. Ability to use multiple computer screens while navigating phone calls and documenting interactions simultaneously required. • Experience using Microsoft Office, including Outlook, Word, and Excel required. • Familiarity with Salesforce or other CRM platforms is a strongly preferred. • Strong analytical and problem-solving skills. • Ability to work independently while contributing to a collaborative team environment. Additional Details: • Contract opportunity - top performers will have a chance to convert to permanent employment. • Ongoing training and professional development provided. • Occasional overtime may be required based on business needs. Perks: • Collaborative and supportive team culture. • Hands-on training and career development opportunities. • Gain experience with Salesforce and other industry-leading systems. • Stable Monday–Friday schedule with growth potential for top performers. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Full-timeCustomer Service/Call Center
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