Customer Service Associate
Dollar Tree · Tulsa, OK
Job description(tap to read)
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: • Assist customers with questions and recommendations • Manage sales transactions while working assigned cash register • Maintain security of cash and protect company assets • Keep the store well-stocked, and recover merchandise • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable • Other duties as assigned* Skills and Experience: • High school diploma or equivalent is preferred • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred • Ability to follow instructions and interpret operational documents is required • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting • Excellent customer service and relationship management skills are required • Strong organizational and communication skills are required • Strong problem-solving and decision-making skills are required Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: • Employee Assistance Program • Retirement plans • Educational Assistance • And much more! We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Part time 7206 Hull Street Road N,Richmond,Virginia 23235 10893 Dollar Tree From: 13.5 To: 14
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Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELSboasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Compensation: Compensation for this position starts at $16.00 per hour. Responsibilities: • Basic janitorial duties to include, but not limited to, vacuuming, mopping, cleaning and emptying waste baskets • Answering calls from leadership and other associates to help customers with issues such as spills, wet floors, and general clean up • Picking up trash in the parking lot • Sanitation of the facility restrooms and its fixtures • Reporting any needed repairs to supervisor such as leaky faucets, toilets, loose tiles or broken fixtures • Train new associates and follows up on facilities team duties • Performing the above tasks while maintaining a safe environment within the facility • Maintain orderly appearance of personal work space and surrounding areas • Other duties that may be assigned by supervisor, as needed • All duties require a positive attitude toward coworkers and customers Requirements: Customer Service • Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you” Culture • Approach daily tasks, projects and follow-up communication with energy and sense of urgency • Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact • Show respect and appreciation for others and Scheels • Arrive to work and meetings 10 minutes early Team Mentality • Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability • Consistent eagerness to listen, learn, apply knowledge and accept critical feedback • Ability to adapt to a changing work environment • Ability to apply concepts of basic math, grammar, punctuation and spelling Dress Code • Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Efficiency • Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience: The ideal candidate will have a high school diploma or general education degree (GED) and or 1-3 months of experience Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury. Benefits: To see a full list of benefit offerings from Scheels visit scheels.com/careers EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.