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LTSS Nursing Facility Service Coordinator Level 1*

Harris Health System · Centralia, WA

Job Summary Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination, and management of member's needs, including physical health, behavioral health, social services and long-term services and supports. Identifies membersfor high-risk complications and coordinates care in conjunction with the member and the health care team. Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits. Obtains a thorough and accurate member history to develop an individual care plan. Establishes short- and long-term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs. The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services. May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible. Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans. May also assist in problem solving with providers, claims or service issues. Directs and/or supervises the work of any LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis. Assists in meeting member needs by referring members to internal and external resources. Provide follow up with internal and external resources, providers, and state programs. Coordinate with and participate in ICT meetings with Nursing Facility Staff, member, Responsible Party, treating physicians, therapists, and any other applicable parties. Coordinate and assist with the transition to the community through the Money Follows the Person (MFP) process for any member who indicates a desire to leave the nursing facility. Marginal Functions Provide input and/or data to direct supervisor/manager related to any internal or external mandatory audit or reporting. Serve as mentor, subject matter expert or preceptor to new staff. Involved in process improvement initiatives. Assist in problem solving with providers, claims or service issues. Community Health Choice's Core Competencies • Customer Focus • Reliability and Dependability • Honest and Integrity • Change Management • Teamwork • Impact/Influence + Strategic Vision • People/Team Development Minimum Qualifications Education/Specialized Training/Licensure: Requires a current unrestricted RN license in Texas, Graduate of an accredited school of nursing. Bachelors degree in nursing preferred. CCM Work Experience (Years and Area): 3-4 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background. 1 year experience working with population who receive waiver services,1 year experience working with persons with disabilities/chronic conditions and Long-Term Services & Supports. Management Experience (Years and Area): N/A Software Proficiencies: Microsoft Office, Clinical documentation platforms, Internet Other: Local travel required. Reliable transportation with valid driver's license with good driving record

LPN Nurse Unit Manager/Infection Control

Three Rivers Care · Centralia, WA

LPN Nurse Unit Manager/Infection Control Position: ADON/IP Pay Range: $40+ DOE Location: Three Rivers Care, 1305 Alexander St, Centralia, WA 98531 About Us At Three Rivers Care (a Caldera Care facility), we are dedicated to creating a warm and welcoming environment that feels like home. Our commitment to our residents is exemplified by our team of compassionate employees. We take pride in providing top-notch care, delivering the highest standards of excellence. When a loved one comes to our facility, they will be well cared for, will feel heard, and will know that they matter. We strongly believe that the key to this is through our incredible staff! Come join our amazing team! What You Will Do • Under the supervision of the DON, you'll assume responsibility and accountability for assigned core programs • Responsible for all infection control monitoring, tracking, and prevention • Make frequent rounds to ensure nursing staff are following their assigned duties and redirect as necessary • Ensure the nursing stations are well organized, cleaned, and stocked appropriately • Participate in development and implementation of resident specific care plans • Any other tasks as directed by the DON • Complete resident treatments as needed • Maintain clean and orderly med room on unit • Attend meetings as required • Assess and implement care plans for all residents • Work closely with other departments to coordinate care for residents Must Have • Current Washington LPN license without any enforcement action against it • Minimum one year in a supervisory role in a skilled nursing setting preferred • Knowledgeable of nursing and medical practices and procedures, as well as laws, regulations and guidelines that pertain to nursing care facilities. Caldera Cares for You! • Competitive pay scale • Full benefits package - Medical, Dental, and Vision • 401k • Life and Disability Insurance • Paid Time off Grow with Caldera • Tuition Reimbursement • Clinical Scholarships • Continued Education • Leadership training • Scholarship Programs Pay Transparency Statement Compensation for roles at Three Rivers Care varies depending on a wide array of factors including but not limited to the location, role, skill set and level of experience. As required by state and local law, Willapa Harbor Care provides a reasonable pay scale to include the hourly or salary range that Willapa Harbor Care expects to pay for roles they may be hired in Washington as stated below: Pay Range: $40+ DOE Keywords: Skilled Nursing, Nurse, Healthcare, SNF, Registered Nurse, Nursing Facility, ADON, Assistant Director of Nursing

Position Summary: Responsible for greeting and assisting patients, patient check-in, and patient check-out, scheduling of appointments, confirming next day appointments, verifying patient's insurance, collecting patient copayments, securing pre-authorizations, entering patient charges in the practice's Electronic Medical Record and Practice Management System (EMR). Monitors administrative and clinical inboxes in EMR and carries out requests for medication refills, appointments, testing follow-up, referrals to other physicians. Provides follow-up to unresolved patient questions and for ensuring continuity of care. Reliable transportation required. Experience Required: Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting. Computer and EMR experience required. Knowledge of medical insurance, medical terminology, and medical office services and routines. Preferred: Cardiovascular practice experience. Two to four years' experience in a customer service oriented environment a plus. Education Required: HS Diploma, or equivalent Preferred: Associates degree preferred. Experience may be substituted in place of degree. License and Credentials Preferred: Certified Medical Assistant a plus Skills Required: Communicates effectively with customers (physicians, patients, co-workers, insurance representatives). Knowledgeable working with EMR systems (Athena preferred). Maintaining appropriate practice patient activity records, and ability to produce reports as requested Preferred: Bi-lingual Spanish/English a plus Hours: full-time 80 hours per pay period This position is grant funded and aligned with a specialized program initiative. Ongoing employment is contingent upon continued program funding and organizational need. The grant approved rate for this position is $22.75 per hour. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.