$22.75/hr
Virtual Care Patient Service Representative
Deborah Heart and Lung Center · Centralia, WA
Job description
Position Summary: Responsible for greeting and assisting patients, patient check-in, and patient check-out, scheduling of appointments, confirming next day appointments, verifying patient's insurance, collecting patient copayments, securing pre-authorizations, entering patient charges in the practice's Electronic Medical Record and Practice Management System (EMR). Monitors administrative and clinical inboxes in EMR and carries out requests for medication refills, appointments, testing follow-up, referrals to other physicians. Provides follow-up to unresolved patient questions and for ensuring continuity of care. Reliable transportation required. Experience Required: Minimum one year front desk experience in a physician practice or outpatient ambulatory care setting. Computer and EMR experience required. Knowledge of medical insurance, medical terminology, and medical office services and routines. Preferred: Cardiovascular practice experience. Two to four years' experience in a customer service oriented environment a plus. Education Required: HS Diploma, or equivalent Preferred: Associates degree preferred. Experience may be substituted in place of degree. License and Credentials Preferred: Certified Medical Assistant a plus Skills Required: Communicates effectively with customers (physicians, patients, co-workers, insurance representatives). Knowledgeable working with EMR systems (Athena preferred). Maintaining appropriate practice patient activity records, and ability to produce reports as requested Preferred: Bi-lingual Spanish/English a plus Hours: full-time 80 hours per pay period This position is grant funded and aligned with a specialized program initiative. Ongoing employment is contingent upon continued program funding and organizational need. The grant approved rate for this position is $22.75 per hour. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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After Hours Remote On-Call Hospice Nurse (Philadelphia, PA)
i4 Search Group · Centralia, WA
After Hours - Hospice Nurse Case Manager PRN | Philadelphia, PA Overview: Interested in learning about hospice, seeking more money as a second job and/or love working in the night? Read on! We are seeking a compassionate Hospice Nurse Case Manager to join a dedicated interdisciplinary team providing high-quality end-of-life care to patient's in their residence. The ideal candidate is a skilled clinician who thrives on building strong relationships with patients and families, coordinating care plans, and ensuring that each individual's final journey is met with dignity, comfort, and compassion. You'll be joining a passionate teams of physicians, NPs, chaplains, social workers, and aides. This role will work after hours (4:30pm onwards) with full flexibility in amount of hours and days of the week. They will work remotely, and visit patients at their residence if there is an emergency/clinical need. Hourly rate + variable compensation anytime you leave your home! Responsibilities: • Manage a caseload of hospice patients, conducting comprehensive assessments and developing individualized care plans. • Provide direct skilled nursing care and education to patients and caregivers in the home setting. • Coordinate care with physicians, social workers, chaplains, and other members of the hospice team to ensure holistic, patient-centered care. • Monitor patient status and adjust care plans as needed to maintain optimal comfort and symptom management. • Document assessments, interventions, and communications in accordance with state, federal, and agency guidelines. • Serve as a clinical resource and advocate for patients and families, ensuring their physical, emotional, and spiritual needs are met. • Participate in interdisciplinary team meetings and case conferences. Qualifications: • Current Registered Nurse (RN) license in the state of Pennsylvania • Strong clinical assessment, communication, and organizational skills. • Empathetic, patient-centered approach with the ability to support families during emotionally challenging times. • Valid driver's license, reliable transportation • NEW nurses are welcomed to apply, especially those wanting to learn about hospice! Benefits: • Competitive salary and mileage reimbursement • Comprehensive health, dental, and vision insurance • Paid time off and retirement plan options • Ongoing training and professional development opportunities • Supportive and collaborative work environment
BMV Call Center Representative
State of Indiana · Centralia, WA
Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Bureau of Motor Vehicles delivers exceptional, customer focused services built on choice, innovation, and genuine care. We strive to be a trusted partner to every Hoosier by investing in our people, fostering growth, and developing future leaders who drive excellence and a strong culture of service. Role Overview: Customer Service Representatives are the frontline contact for the Bureau of Motor Vehicles. You will provide timely and accurate customer service utilizing good communication skills, computer skills, and on-the-job training. You will assist Hoosiers with a broad scope of BMV needs. This position operates on a fully remote schedule. You will be required to meet minimum internet speed requirements, including upload and download speeds. During the onboarding and orientation process, you will be required to report to a BMV location near you to collect the necessary equipment. Please note that there is always the potential for required in-office hours if need arises. Salary: The salary for this position traditionally starts at $29,588.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package. A Day in the Life: The essential functions of this role are: • Use your job knowledge to conduct customer transactions. • Answer customer questions and provide guidance. • Assist with the daily opening and closing of the branch. • Check transactions to ensure accuracy, timeliness, and proper accounting. • Work with leadership to resolve escalated customer concerns and system problems. • File applications as completed throughout the day. The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: Individuals in this role should minimally be able to articulate or demonstrate the following: • Top-notch communication skills. • A high level of critical thinking and the ability to troubleshoot. • Ability to process cash and card transactions. • Ability to travel up to 20 percent of the time to branch. locations, training, or branch-related community activities. • Ability to perform essential functions with or without reasonable accommodation. A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and customer service experience applying the outlined knowledge, skills, and abilities in a similar role may be considered. Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs. Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees that includes: • Three (3) medical plan options (including RX coverage) as well as vision and dental plans • Wellness Rewards Program: Complete wellness activities to earn gift card rewards • Health savings account, which includes bi-weekly state contribution • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match • Two (2) fully-funded pension plan options • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers • Up to 15 hours of paid community service leave • Combined 180 hours of paid vacation, personal, and sick leave time off • 12 paid holidays, 14 in election years • Education Reimbursement Program • Group life insurance • Referral Bonus program • Employee assistance program that allows for covered behavioral health visits • Qualified employer for the Public Service Loan Forgiveness Program • Free Parking for most positions • Free LinkedIn Learning access Equal Employment Opportunity: The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov. Current Employee? Click here to apply.