$80k–$85k/yr

Warehouse Operations Manager- 2nd shift

Ryder · Danville, VA

Full-timeWarehousing/LogisticsPosted This week
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Job description(tap to read)

Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! We are immediately hiring a 2nd shift Warehouse Operations Manager in Charlotte, NC for our Supply Chain Solutions division. Oversee daily logistics functions, including inbound/outbound flow, inventory accuracy, labor planning, and operational performance. Drives process improvements, ensure regulatory and safety compliance, and leads to achieve service, cost, and quality targets. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. An ideal candidate will have the following: • Experience supporting parts process flow within a manufacturing environment, specifically for a production plant in Charlotte, NC. • Managed day-to-day operations of a 136K sq. ft. warehouse. • Oversaw receiving, storage, inventory control, and kitting operations to support HVAC production plant. • Demonstrated experience leading and managing salaried operations and logistics managers (preferred). • Pay Type: Exempt / Salary paid Twice Per Month • Annual Salary Pay: $80,000.00 - $85,000.00 per year based on experience • Annual Bonus Incentive: Up to 10% or more of salary per year • Relocation assistance available • Schedule: 2nd shift 2:30pm -11pm (8 hours); 4:30pm-3am (10 hours) The 2nd shift Warehouse Operations Manager is responsible for managing all activities associated with the efficient operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and safety. Essential Functions • Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures. • Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands. • Be responsible for the payroll of employees. • Analyze weekly and monthly P&L statements to determine account profitability and provide financial data and weekly operations report to senior management. • Be responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing. • Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations. Additional Responsibilities • Performs other duties as assigned. • Must be available to work on a flexible schedule on the various work shifts Skills and Abilities • Build and manages effective teams • Strong leadership and motivating skills • Strong verbal and written communication skills • Bilingual, English and French (for Quebec locations only) • Effective interpersonal skills • Excellent interpersonal skills within a diverse team environment • Demonstrates problem solving skills • Demonstrates analytical skills • Excellent organizational skills • Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines • Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required) • Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required • Excellent knowledge of safety and security requirements advanced required Qualifications • H.S. diploma/GED required • Bachelor's degree in Business, Logistics, Supply Chain preferred • Three (3) years or more relevant experience in supply chain, logistics, warehouse or industry related field required • Two (2) years or more managing and leading direct reports required • Excellent knowledge of Transportation and/or Warehouse Logistics operations. advanced required • Excellent knowledge of safety and security requirements. advanced required When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: • Medical, Dental, Vision Benefits start at 30 Days • 401 (K) Savings Plan with a company match • Discounted employee stock purchase options • Quality employee discounts that actually save you money on tools, cars, appliances, travel and more • All major holidays paid and Paid time off within your first year • Up to 12 weeks paid maternity leave We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day! Apply Here With Ryder Today Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran #li-gm #indexempt #fb #ryder #supplychain #warehouseops #3pl Job Category Logistics Our Culture & Commitment: At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: 80,000.00 Maximum Pay Range: 85,000.00 Benefits Information: For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees: If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here.

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Scheduling & Client Services Coordinator – Travel Tampa, Florida, United States $ 40,000.00 - 60,000.00 (US Dollar) Description: We are seeking a Scheduling & Client Services Coordinator to assist with organizing and coordinating travel-related reservations. This remote role centers on communication, scheduling, documentation accuracy, and delivering a positive client experience. Responsibilities include communicating with clients regarding travel needs, organizing booking details, coordinating reservations through approved suppliers, reviewing confirmations, and maintaining accurate records. You will provide ongoing support throughout the planning process to ensure clarity and confidence for each client. Training and ongoing professional development are provided. No prior travel industry background is required; however, strong organizational skills, attention to detail, and customer service experience are highly valued. This opportunity is ideal for individuals who enjoy coordinating logistics, supporting clients through structured processes, and working in a flexible remote environment with growth potential.

RemoteAdvertising/Marketing/Public Relations
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Customer Service Representative I (2796)

CaliforniaChoice · Danville, VA

Purpose of Position: The Customer Service Representative I handles calls from customers to resolve, educate, follow-up and respond to questions regarding California Choice/Choice Builder plan administration and procedures groups, members, brokers and general agencies. Essential Functions: • Understanding of company policies and procedures as they apply to California Choice/Choice Builder plans. • Answers questions by telephone from groups regarding new hires, billings, rates, supplies, administrative procedures, etc. • Educates, via telephone, employees/dependents regarding PCP's, ID cards, RX problems, administrative procedures, dependent coverage, address changes, etc. • Follows-up on calls and emails from brokers regarding problems that their groups are experiencing with providers. • Ability to interact with brokers, general agents and sales representatives on a daily basis and must be able to answer questions regarding California Choice processes. • Responds to calls from providers to confirm eligibility and benefits. • Verifies enrollments and resolves issues with carriers. • Expedites processing of members enrollment with carrier if urgent services are needed. • Review and submit appeal requests from groups. • Review /Audit group billing and explain to clients in clear and accurate manner. • Document calls in call tracking system. • Departmental standard requires each Customer Service Representative to provide Service of Unequalled Excellence to all callers by maintaining an average of 90% or greater on Call Reviews. • Answer at least 100% of the daily call volume average. • Provide clear and explicit documentation while maintaining percentage at a level of 90% or higher daily. • Make busy time of 20 minutes or less per day. • Meet department standards for quality and quantity of work. • Meet department and team standards for turnaround times. • Adhere to all HIPAA (Health Insurance Portability and Accountability Act) and PHI (Personal Health Information) guidelines. • On-site regular attendance and punctuality are essential functions of the job. • Performs other business tasks or functions as assigned. Knowledge, Skills & Abilities Required: • At least two (2) years of customer service experience preferred. • Knowledge of the health insurance industry and customer service experience preferred. • Ability to handle irate customers in a courteous, patient, calm and positive manner while maintaining a high quality and quantity of work. • Experience in handling high call volume. • CA Life & Health license required. If successful applicant does not have insurance license, it is required to obtain one within six (6) months of date of hire. • Must have excellent verbal and written communication skills, especially under pressure. • Must be computer literate in Microsoft Word, Excel and Outlook. Accurate data entry skills a must. Typing at 55 WPM or more. • Must be able to work in a fast-paced environment where deadlines are a priority and handling multiple assignments simultaneously. • Problem Solving Skills required. • Must have a proficient knowledge of the English language. • Proficient knowledge of the Spanish language is a plus. If hired as a Bilingual representative, Language Assistance Certification is required every two (2) years. Additional Competencies: Action Oriented, Approachability, Customer Focus, Humor, Listening, Patience, Self-Knowledge, Technical Learning, Time Management, Written Communication In addition to the KSAs and Additional Competencies listed above, there are more competencies related to this position. Please refer to the Individual Contributor - Associate competency addendum. Educational Requirements: • High school diploma or equivalent required. Physical Requirements: Must be able to sit for extended periods of time and occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 pounds occasionally.

Customer Service/Call Center
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