Store Customer Service Specialist
Sherwin-Williams · Abilene, TX
Job description(tap to read)
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are alsoexpected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #7438, located at:2266 Industrial Blvd,Abilene, TX 79602-7816 At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Abilene, TX
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
ELECTRONICS TECHNICIAN
US Department of War · Abilene, TX
Duties You will provide fully researched technical products that directly support the scheduling, execution, and certification of work. You will communicate prompt and detailed information to keep chain-of command informed on all issues. You will conduct investigations aboard ship to obtain information for development of or determine adaptability of working plans. You will ensure timely, technically accurate execution of design projects, document or drawing development or planning projects. You will be required to have successfully passed a non-nuclear electrical engineering division oral board with a supervisor panel.
Customer Solution & Claims Specialist- Export (Remote)
Nestle · Abilene, TX
At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Gardenof Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. Position Summary: The Customer Solutions & Claims Specialist is the primary point of contact for customers and the sales organization, managing the end-to-end Order to Cash and reverse logistics processes to ensure a seamless customer experience. This role drives order accuracy, on-time delivery, and efficient resolution of returns, refusals, and OS&D issues. By independently resolving complex challenges, collaborating across functions, and identifying continuous improvement opportunities, the Specialist helps maximize customer satisfaction, strengthen customer relationships, and support the organization's service, revenue, and operational performance goals. Location Preference: This role is primarily remote; however, candidates located on Long Island, NY are strongly preferred to support in-person trainings, meetings, and other business needs. Responsibilities: • Analyze order exceptions and identify opportunities to improve customer order patterns and reduce order touches • Coordinate with customer carriers to secure ocean bookings and air freight shipments, ensuring pickup and delivery meet required cutoff dates • Monitor account-specific issues upon order receipt; independently resolve issues and coordinate with customers and cross-functional partners to process blocked orders within SLA requirements • Ensure account-specific orders are shipped complete and on time, tracking orders from entry through receipt and resolving carrier issues with the traffic team while communicating delays to customers • Monitor open orders in accordance with the Daily Activity Schedule and required task cadence • Advise stakeholders of potential delays or inventory challenges that may impact lead time expectations • Review and align to general requirements within IMS Product Briefs • Optimize distribution costs through collaboration with Physical Logistics, Demand & Supply Planning (DSP), Transportation, and Supply Chain Analytics • Ensure warehouse time slots are utilized to support workload requirements • Partner with the Order Fulfillment team to resolve out-of-stock and allocation issues, including displays, new item launches, and customer promotions, and communicate mitigation plans when needed • Generate and compile all required export documentation, including Certificates of Origin, Health Certificates, Chamber of Commerce documentation, USDA documentation, Certificates of Free Sale, Seaway BOLs, Batch Mark Lists, and Shipper's Letters of Intent/Instructions • Provide visibility to customers and internal teams on order status and apply appropriate root cause reason codes in accordance with global methodology • Capture, create, and register return requests accurately while analyzing reasons for refusals • Assess return request compliance with Market Return Policy conditions and obtain Sales authorization when requests exceed policy thresholds • Propose mitigation actions to reduce or eliminate future return and refusal issues • Prioritize "drive waiting" inquiries to reduce carrier and driver wait times at customer locations Requirements: • Bachelor's degree strongly preferred, but not required • 2+ years of supply chain experience required (e.g., Order Management, Distribution, Inventory Management, Transportation, Demand & Supply Planning) • Export experience preferred • Knowledge of SAP preferred • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook • Intermediate Excel skills, including working with large datasets, VLOOKUPs, and PivotTables • Working knowledge of export business Skills: • Sound business acumen and sense of urgency • Excellent written and verbal communication skills • Analytical skills with the ability to interpret data • Strong organization, decision-making, and problem-solving skills • Capability to manage multiple priorities in a fast-paced environment • Ability to work independently with minimal supervision • Working knowledge of export business • Bilingual preferred (Spanish or Chinese) The approximate pay range for this position is $53,000- $63,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers (nestlejobs.com) ( #LI-HW1 It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467. This position is not eligible for Visa Sponsorship. Review our applicant privacy notice before applying at Job Requisition: 412468
Customer Service Representative
Standard Heating Cooling and Plumbing · Abilene, TX
Midway Plumbing Customer Service Representative Midway Plumbing is looking for a Customer Service Representative (CSR) to be the voice of our company. If you're organized, friendly, and thrive in a fast-paced environment, this is a great opportunity to join a team that keeps things moving and customers taken care of quickly. As our CSR, you'll be the first point of contact—helping customers with their plumbing needs, and getting them scheduled fast, and making sure they feel confident they called the right place. What You'll Do • Answer incoming calls and get customers scheduled quickly • Assist customers with their plumbing service needs • Communicate clearly and professionally with customers and technicians • Handle a high call volume while staying organized and efficient • Enter and update customer information accurately • Prioritize calls, including urgent and emergency requests • Deliver a great experience on every call What We're Looking For • Previous CSR or call center experience at an HVAC or plumbing company • Strong communication and customer service skills • Ability to multitask and stay organized in a fast-paced environment • Comfortable following call scripts and processes (ServiceTitan knowledge a plus!) • Positive attitude and team-first mindset What We Offer • Competitive hourly pay • Consistent schedule • Medical, dental, and vision benefits • PTO and paid holidays • Supportive team environment Schedule: This is a part-time and in-office position. Monday- Friday | 9:00 am - 3:00 pm If you enjoy helping people, staying busy, and making sure customers are taken care of quickly, we'd love to talk.