Customer Service Associate I

1864857BR Title: Pharmacy Customer Service Associate Job Description: • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug informationand process prescriptions. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations • Provides customers with courteous, friendly, fast, and efficient service. • Recommends items for sale to customer and recommends trade-up and/or companion items. • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. • Has working knowledge of store systems and store equipment. • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. • Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Auto req ID: 1864857BR External Basic Qualifications: • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) • Requires willingness to work flexible schedule, including evenings and weekend hours. Store: 05495-WINTER PARK FL Employment Type: Part-time Full Store Address: 7403 ALOMA AVE,WINTER PARK,FL,32792 Job Function: Retail Preferred Qualifications: • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. • Prefer good computer skills. • Prefer the knowledge of store inventory control. • Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Company Indicator: Walgreens Common Location: 7403 ALOMA AVE,WINTER PARK,FL,32792-09101-05495-S Max Rate: 18 Pay Type: Hourly Start Rate: 16

Line Cook

Friendly Confines Restaurants · Winter Park, FL

Line Cook Position We're looking for a skilled and motivated Line Cook to join our kitchen team. The Line Cook will be responsible for preparing, cooking, and plating menu items according to recipe and quality standards, while maintaining a clean and efficient work environment. This rolerequires attention to detail, teamwork, and the ability to thrive in a fast-paced environment. Responsibilities • Prepare, season, and cook menu items following Friendly Confines' recipes, portion standards, and presentation guidelines. • Work multiple stations on the line (grill, sauté, fry, pantry, etc.) as needed. • Ensure food is consistently prepared, cooked to proper temperatures, and delivered to the pass in a timely manner. • Assist with daily prep tasks (chopping, marinating, portioning, etc.) to keep stations stocked and ready. • Maintain a clean, organized, and sanitized work station throughout service. • Follow proper food handling, storage, and labeling procedures in compliance with health and safety regulations. • Monitor and minimize food waste by practicing portion control and proper rotation (FIFO). • Set up and break down stations efficiently before and after service. • Communicate effectively with other line cooks, prep cooks, and servers to ensure smooth service. • Support fellow team members during peak rushes by assisting other stations when needed. • Follow instructions from the Head Chef, Sous Chef, or Kitchen Manager with attention to detail. • Uphold Friendly Confines' standards of food quality, consistency, and presentation. • Ensure guest orders are accurate and delivered in a timely manner. • Take pride in crafting meals that enhance the guest experience and reflect the restaurant's reputation. Qualifications • Previous line cook or kitchen experience preferred, but not required (willing to train the right candidate). • Ability to work efficiently in a high-volume, fast-paced environment. • Knowledge of basic cooking techniques and kitchen equipment. • Strong sense of urgency, time management, and attention to detail. • Ability to stand for long periods and lift up to 40 lbs. • Flexible schedule availability, including nights, weekends, and holidays. What We Offer • Competitive hourly pay. • Growth opportunities within the Friendly Confines restaurant group. • Staff meals and discounts. • Supportive, team-oriented work environment. Join the Friendly Confines Family: If you're passionate about cooking, thrive in a team-driven environment, and want to be part of a restaurant that values both its people and its guests, we'd love to have you on board. Location: Friendly Confines, 3088 Aloma Avenue, Winter Park, FL 32792 Sincerely, Cody Boschee Kitchen Manager

Thrift Store Manager

Boys & Girls Clubs of America · Winter Park, FL

Thrift Store Manager The Thrift Store Manager drives the Boys & Girls Clubs of Central Florida (BGCCF) mission through strategic leadership, operational excellence, and effective resource management. This role demands a blend of competencies that foster both internal team growth andexternal community engagement. The manager directs all facets of store operations, from inventory procurement and innovative merchandising to the supervision of staff and volunteer activities. Leading a team of 10-15, including an Assistant Store Manager, Shift Supervisors, employees, and volunteers, the Manager oversees recruitment, training, and performance evaluations. Aligning sales strategies with fiscal objectives and cultivating an uplifting team atmosphere that prioritizes safety, engagement, and the full expression of employee potential are key responsibilities of this role. Administrative responsibilities encompass vendor liaison, equipment upkeep, inventory management, and the execution of operational strategies that advance BGCCF's fundraising goals and community impact. Responsibilities Key Roles • Drives customer focus and builds effective team competencies to recommend and establish store policies, procedures, and protocols, ensuring a superior customer service experience and a secure, welcoming environment. • Employs and develops talent and manages conflict. Skilled in the hiring, training, scheduling, and performance management of staff and volunteers. • Cultivating a team-oriented culture that values safety, engagement, ethics, and high performance. Strategic Planning • Demonstrates a strategic mindset, taking responsibility for crafting a comprehensive business plan that includes marketing strategies, operational procedures, promotions, standards of operation, and forecasting to guide future expansion and community impact. Resource Management • Showcases financial acumen by managing daily cash handling, accounting processes, budget creation, and expenditure oversight in collaboration with the COO & finance department. • Applies decision quality and cultivates innovation in inventory control, including record-keeping, loss prevention, and efficient turnover, to enhance store success and customer relationships. • Regularly performs store and warehouse inspections to identify and address safety, maintenance, and cleanliness issues, underscoring a commitment to a high-quality shopping and working environment. • Ensure regular maintenance of the store truck, including routine checks and servicing, to uphold its appearance and functionality. Partnership Development and Marketing • Strengthens community and vendor relationships through effective partnership development, working closely with individual and corporate donors and other retail partners to ensure a steady flow of inventory donations. • Collaborates with the VP of Marketing & Community Relations to maintain brand integrity across all collateral materials, social media content, and signage, while also driving community awareness and engagement through innovative marketing and merchandising strategies. Warehouse Management • Organizes warehouse inventory in alignment with organizational procedures, prioritizing efficiency, and security, and liaises with the Director of Facilities to ensure the maintenance of the store and property, demonstrating situational adaptability to respond to and address shifting priorities. Additional Accountability Supervisory Responsibilities • Demonstrates proficiency in leadership and team development by actively managing a diverse team, including performance evaluations, objective setting, and facilitating professional growth through coaching and development opportunities. • Exhibits strong organizational and planning skills in managing staff schedules to ensure operational efficiency, optimal staffing levels, and effective labor cost management while fostering a positive team environment. Relationships Internal: • Cultivates strong internal relationships by engaging in daily, meaningful interactions with Thrift Store staff and volunteers, fostering an environment of open communication and collaboration. Actively liaise with supervisors and other key stakeholders to exchange vital information, ensuring strategic alignment and operational efficiency. External: • Builds and maintains robust external relationships, establishing rapport with vendors, donors, customers, and the broader community. This role emphasizes strategic communication and partnership development to enhance the store's visibility, resource acquisition, and customer satisfaction. • Uphold BGCCF's code of conduct by exercising sound judgment to avoid conflicts of interest and ensure that personal or family interests do not interfere with or appear to interfere with the organization's interests. This includes avoiding external activities that could compromise the ability to make unbiased decisions for BGCCF. Environmental and Working Conditions • The position requires working in both indoor and outdoor environments of a retail store setting, which may involve exposure to varying weather conditions. • Required to operate a motor vehicle. • Work in environments frequented by the public, requiring adherence to safety and conduct standards that ensure a child-friendly and family-oriented atmosphere. • Must be adaptable to a dynamic work schedule, including evenings and weekends. Physical and Mental Requirements • Ability to read, understand, and interpret a wide range of documents, including safety rules, operating and maintenance instructions, and policy manuals, as well as various forms of instructions (oral, written, diagrams, schedules). • Proficiency in manual tasks requiring the use of hands for handling, feeling, operating store equipment, and performing detailed work with visual and auditory acuity to ensure high safety standards in a retail and warehouse environment. • Effective communication skills, both verbal and auditory, for clear interactions with staff, donors, customers, and community members, including the capacity to hear and respond in dynamic, sometimes noisy conditions. • Physical endurance to frequently stand, walk, reach with arms and hands, climb, balance, stoop, kneel, crouch, or crawl, with the flexibility to switch between sitting and moving as required by the job. • Regular lifting and moving of merchandise up to 50 lbs and occasionally pushing/pulling up to 100 lbs, demonstrating safe and efficient handling practices. • Specific vision abilities required, particularly close vision, to manage tasks requiring precision and to monitor the environment effectively. • Frequent operation of a motor vehicle. • Demonstrated mental resilience, critical thinking, and problem-solving abilities, ensuring strategic decision-making and effective challenge resolution in a retail setting. • Emotional intelligence and leadership skills to guide and motivate a diverse team, fostering a positive work environment and managing interpersonal dynamics constructively. Pre-Employment and Ongoing Compliance Requirements • Candidates must successfully pass a pre-employment drug screening. • Continued employment is contingent upon passing randomized drug screenings as part of our commitment to maintaining a safe and healthy work environment. Disclaimer The information presented in this job description is intended to illustrate the general nature and level of work expected of employees in this classification. It is not a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Job responsibilities and requirements are subject to change based on the needs of the club and the direction of the Club Director and Chief Executive Officer.

VCS Supply Clerk (Vending) - Orlando

US Department of Veterans Affairs · Winter Park, FL

Duties Duties include but are not limited to: • Conducting daily inspections of assigned vending machines to ensure they are operable, adequately stocked and clean. • Restocking all machines as required with fresh, quality products and removing and properly discarding all expired product. Replenishing supply items such as cutlery, napkins and condiments as needed. • Ensuring machines are functioning properly. Ensuring that are maintained/cleaned in accordance with manufacturer instructions and VCS policy. Performing minor maintenance and contacting vendors as required. • Ensuring meter readings are recorded, bill and coin changers contain ample change and proper security measures are in place to prevent theft and/or loss. • Maintaining adequate levels of stock on hand and a clean and efficient stockroom. Placing and receiving orders, conducting inventories and ensuring proper storage to protect against waste and spoilage. • Verifying cash withdrawals from each machine and completing the required documents. Securing all cash and ensuring it is received and properly stored by management after collection. • Performing additional duties such as assisting in the café, brew or retail store as needed.