Facility Services Customer Support
Dondlinger & Sons Construction · Wichita, KS
Job description(tap to read)
Facility Services Customer Support This position expects working hours generally between 8:00 am and 5:00 pm Monday through Friday but could vary slightly for off hour service orders as assigned. Job Responsibilities: • Provide administrative support in achieving goalsand objectives set forth by the Manager and Coordinator team through the life cycle of all assigned clients. • Provide administrative support to the service ticket tracking for all assigned client work orders. • Provide administrative coordination between the coordinator team and accounting department through the life cycle of all assigned clients. • Responsible for actively processing service orders with both new and recurring. • Support teams with the Facilities Coordinators to keep projects moving forward at all times. • Engages vendors to meet the needs of work orders as written. • Analyzes and determines needs of customer to decide on necessary scope of work. • Oversees progress of work orders from inception to completion. • Helps to resolve issues and refers significant issues to supervisor. • Assists in collecting vendor paperwork (proposals, invoices, sign off sheets, photos, etc.) so that projects can always be moving forward. • Reviews vendor invoices for accuracy before sending to accounting for processing. • Ensures vendors understand scope of work and help to define details. • Clearly communicate expectations to vendors. • Provide outstanding customer service when answering phone calls and promptly responding to emails. • Communicate with Corporate Contacts throughout the entire life of a work request. • Ensure any changes to scope of work are documented and approved. • Other duties as assigned. Job Qualifications: • High School Diploma or GED • 2 years or related experience helpful • Experience with FEXA software helpful • Highly proficient with Microsoft Office suite • Excellent communication and interpersonal skills • Demonstrated high level of professionalism and organizational skills • Coachable with willingness to learn • Construction experience a plus Skills/abilities: • Excellent written and verbal communications skills • Must be able to multi-task • Team oriented individual with initiative • Strong accuracy and attention to detail • Sound reasoning and decision-making skills What do we offer? • Health Insurance • Dental Insurance • Life Insurance • Vision Coverage • 401K/Retirement • Employee Stock Ownership Program • Holiday Pay • Paid Time Off • Great work environment • Weekly pay
Remote Inbound Customer Service
Arise Virtual Solutions · Wichita, KS
This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. What you will do as a Financial Services Customer Service agen
ELECTRONICS TECHNICIAN
US Department of War · Wichita, KS
Duties You will provide fully researched technical products that directly support the scheduling, execution, and certification of work. You will communicate prompt and detailed information to keep chain-of command informed on all issues. You will conduct investigations aboard ship to obtain information for development of or determine adaptability of working plans. You will ensure timely, technically accurate execution of design projects, document or drawing development or planning projects. You will be required to have successfully passed a non-nuclear electrical engineering division oral board with a supervisor panel.
Job Title: Customer Service - Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises,and group travel. We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world. Position Overview: We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment. Comprehensive training and ongoing support are provided to help you succeed. Key Responsibilities: • Assist clients in selecting and booking hotel accommodations • Provide accurate information on hotel amenities, pricing, and availability • Respond promptly and professionally to client inquiries via phone, email, or online chat • Maintain detailed and accurate records of client interactions and bookings • Collaborate with team members to ensure seamless client experiences • Stay updated on hotel offerings, travel trends, and industry changes • Attend virtual training sessions and team meetings Requirements: • Strong communication and customer service skills • Friendly, professional demeanor and positive attitude • Comfortable working independently and managing time effectively • Basic computer skills and a reliable internet connection • Interest in travel and helping clients plan memorable stays • Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: • Flexible, remote work environment • Full training and access to industry resources and tools • Supportive team culture and mentorship • Income-earning possibilities based on performance • Exclusive travel discounts and perks through industry partners • Personal and professional development opportunities $40,000 - $70,000 a year Excited to help clients book amazing hotel stays? Apply today and become part of the team! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Customer Service Rep II
The Hillman Group · Wichita, KS
Customer Service Rep II Performs the regular functions of a Customer Service Rep, aids in providing the flow of information on new and existing products to the department, and trains associates (including new hires) as necessary. This is a fully remote position with a scheduled shift of Saturday through Wednesday, 6:30 AM to 3:00 PM. Candidates must reside in the Tempe/Phoenix area and be available to attend occasional in-office meetings, training sessions, or business-related events as needed. Essential Job Functions • Maintains current knowledge of department operating procedures and updates assigned technical product information. • Continually strives for a higher level of service and customer/department satisfaction. • Participates in departmental improvement teams. • Attends meetings based on related assignments and responsibilities. • Assists in the training of new and existing associates in the department. • Makes recommendations regarding follow up procedures and implementation. * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities. Education & Experience • High School diploma or GED equivalent is required, College degree and at least one year customer service experience preferred. Competencies – Knowledge, Skills and Abilities • Strong skills in Microsoft Office: Word, Excel, Outlook, and PowerPoint • General knowledge of hardware industry, Distribution or Retail is preferred • Excellent interpersonal, problem solving and communication skills; Able to work with a variety of personalities and maintain composure under stressful conditions. Work Environment and Physical Demands Office: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required. The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.