Hybrid Warehouse and Customer Support Rep (38959)
Emser Tile · Tulsa, OK
Job description(tap to read)
Hybrid Warehouse and Customer Support Rep Tulsa - Tulsa, OK 74146-5749 Overview Position Type Full Time Description Hybrid Warehouse and Customer Support Representative Emser Tile LLC, a national leader in the distribution of high-quality ceramic tile and natural stone, is seeking a versatile Hybrid Warehouse and Customer Support Representative for our local branch. With over 50 years of continuous growth, we offer immediate opportunities for professionals who thrive in dynamic environments and are passionate about customer service, operations, and inventory management. Key Responsibilities • Act as the primary point of contact for clients, including Builders, Designers, General Contractors, and walk-in customers, delivering outstanding customer service both in person and over the phone. • Greet customers, resolve inquiries and complaints, and build lasting relationships as the "face" of Emser Tile for new and regular clients. • Enter and verify orders and account information in the JDE system and ensure accurate recordkeeping. • Work collaboratively with the Branch Operations team and Sales Team members to deliver exceptional customer experience and support branch and market goals. • Support the ISR and / or Operations Manager with walk-in showroom customers. • Perform warehouse operations as needed, including inspecting, identifying, handling, consolidating, labeling, stocking, picking, packing, and shipping inventory according to company policies. • Maintain and reconcile warehouse inventory, promptly address discrepancies, and generate inventory reports under supervisor direction. • Efficiently handle will-call customers and ensure professional service throughout their experience. • Assists in showroom maintenance as needed, including cleaning, updating samples and labels and conducting monthly showroom audits. • Performs inventory receiving, recording, issuing, and transporting goods (tasks as required), ensuring accuracy and efficiency. • Assist Operations Manager and / or ISR prepare basic sample boards for branch or customer showrooms. • Other tasks as assigned to support both customer service and warehouse operations. Qualifications (Knowledge/Skills/Abilities/Experience) • 1-3 years of experience in building, construction, design, or warehouse environments preferred. • Results-driven, customer-focused, highly organized, and detail-oriented. • Ability to work effectively as part of a team and thrive in a busy environment. • Outstanding leadership, critical thinking, decision-making, and listening skills. • Strong relationship-building skills and composure under pressure, with a commitment to open communication and trust. • Knowledge of database and query functions; functional computer skills required. • Ability to accurately read and respond to non-verbal communication. • Excellent basic math skills, including piece-to-square-foot calculations and product counting/tracking. • Ability to create and produce basic sample boards and handle inventory safely and efficiently. • Forklift certification and experience using a wet saw are a plus. • Bilingual in Spanish and English preferred, or other language as appropriate for the area. • Must be able to pass a background check. Physical Requirements • Stand, use hands, and reach with hands and arms for prolonged periods. • Walk, stoop, kneel, crouch, crawl, sit, climb, and balance as part of daily activities. • Lift and/or move up to 50 pounds regularly • Specific vision abilities required include close vision, peripheral vision, and ability to adjust focus. • Exposure to moving mechanical parts and occasional fumes or airborne particles. • May encounter a wide range of temperatures and loud noise levels. • Ability to talk on the phone and use computers for extended periods. • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other Information • There are no direct reports for this position. • Regular, predictable attendance is an essential function of the job. • This is an hourly role following a traditional workday, with flexibility to work additional hours based on business needs. • Ability to operate a forklift safely and efficiently will be required. • Employees are expected to maintain a clean, professional appearance and adhere to the company's dress code policy to represent our brand. Qualifications Emser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process by contacting the Emser Tile Talent Acquisition Team at talentacquisition@emser.com or 323-650-2000.
Remote Inbound Customer Service
Arise Virtual Solutions · Tulsa, OK
This program needs customer-focused individuals with financial services experience who can provide exemplary customer service - helping callers with everything from routine balance and transaction questions to more complex banking needs. What you will do as a Financial Services Customer Service agen
Mechatronic Apprentice (MRA)
CBRE · Tulsa, OK
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Telehealth Nurse Educator R.N.
Cencora · Tulsa, OK
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details RESPONSIBILITIES: • Staff telephone consumer support position in a call center environment for patients, providers, or field team members - depending upon program requirements • Accepts inbound calls and makes outbound calls to patients or other parties based on program requirements • May provide disease process and drug support education per approved call guides/scripts • May provide emotional support to patients and caregivers • May work across functional teams (ex. reimbursement support) with ability to understand key principles of reimbursement, patient assistance and co-pay assistance • May assess patient risk for compliance and adherence to treatment regimen identifying barriers to care and referring to additional support services • Receives notification through but not limited to web portal, patient assistant program, fax enrollment form, electronic enrollment form or phone. Calls patient to provide information about the product, program, send out information kits if needed, and management advise for any side effects per program business rules • Enter consumer activities accurately in CRM data base as outlined in business rules • Ability to work within and document all reportable activities timely and accurately in Clinical Data Base following business rules and defined scripting. • Intakes and reports adverse events as directed • Accountable for being flexible during program developments, enhancements, and with changing program needs • May be asked to work varied shifts • Must obtain and maintain additional required nursing licenses. • May support on-call after-hours nursing activities. QUALIFICATIONS: • Registered nurse possessing a current license issued by a state or jurisdiction within the United States, and unrestricted in any state • Experience with and/or potential to provide high quality customer service • 3 years nursing experience preferred • Telephonic experience a plus • Excellent oral and written communication skills • Excellent interpersonal skills • Ability to use a computer for data collection proficiently • Must be highly organized and self-directed What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: Cencora Patient Services, LLC