Customer Service Trainee
Delta Dental of Michigan · Lewisburg, TN
Job description(tap to read)
Customer Service Trainee Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training will be hybrid. At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Typical Assignments In a developing and learning capacity, the Trainee will perform the following typical assignments: • Researches inquiries by accessing the claims processing system and other informational sources • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc. • Maintains related departmental records and files • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc. • Makes corrections to claims and eligibility • Enters new claims, eligibility and subscriber information into the mainframe • Reviews subscriber's coverage to determine type and level of benefits Minimum Requirements • Possess a high school diploma or equivalent • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position) • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.
$85k–$110k/yr
$85 - $110K /Yr! Hiring CDL-A Truck Drivers - Quick Apply!
Hiring Drivers Now · Lewisburg, TN
Now Hiring CDL-A Truck Drivers! Apply today and within 24 hours you'll receive multiple job offers. Earn $.60 - $.80+ CPM and up per year based on position. Simply select the driving job that offers you what is most important. Higher pay, increased benefits or more home-time: You choose. Avg. Company Driver Job Offers Salary: $85,000-$110,000+ Avg. Owner Operator Job Offers Salary: $200,000-$325,000+ Apply now to receive your job offers!
Spanish Intake Case Manager
Intelassist · Lewisburg, TN
Work Setup: 2-3 weeks osnite and transition into a work from home set up. Work Schedule: Night Shift (Eastern Timezone) Location: Eastwood City Cyberpark Eastwood Avenue, Quezon City, Philippines, 1110 Position Overview: The Case Manager is responsible for managing andtracking incoming attorney referrals for clients in applicable states. Using spreadsheets, email, and phone communication, the Case Manager collects insurance and personal injury policy information, as well as signed liens, for underwriting review. When attorneys have not responded to requests, the Case Manager follows up by phone to obtain the required documentation. This role also supports administrative operations by entering new client referrals into the electronic health record (EHR), coordinating with internal departments, and providing appointment updates to referring attorneys through referral portals. Duties and Responsibilities: • Monitor multiple spreadsheets to track incoming attorney referrals for clients in applicable states. • Send initial emails requesting insurance information, personal injury policy coverage details, and signed liens from attorneys. • Follow up with attorneys by phone when requested information has not been received. • Enter new client referrals into the electronic health record (EHR) so the front desk can schedule appointments. • Submit completed documentation to the underwriting team for review. • Notify the underwriting service when attorneys request medical records or billing. • Update referral source portals with appointment statuses and other case-related information. • Maintain accurate records and ensure timely completion of all assigned referrals. • Manage a high volume of referrals while meeting established turnaround times. Job Requirements: • Bachelor's Degree of Healthcare related field • Bilingual in English and Spanish preferred. • Atleast 5 years of experience as a Case Manager • Atleast 5 years behavioral Health Space • Handled a US based client. • Amenableto work in Eastwood, Libis Quezon City during onboarding period. What benefits await you by joining Intelassist? • Global career advancement and networking opportunities. • Access to both virtual and on-site intensive courses for career and personal development enhancement. • Monetary rewards for successful referrals that are hired. • Guaranteed weekends off and a total of 20 paid leave days upon regularization. • Collaborative work environment • Eligibility for Health Maintenance Organization (HMO) coverage starting from the first month of employment, with coverage of up to 100,000 PHP per illness. WHY INTELASSIST? We grow together. We value your effort. We aim to empower you.
Business Development Manager - Warehousing Solutions
Rhenus Group · Lewisburg, TN
Sales Manager Identify potential accounts to target and actively secure new customers as per defined criteria to meet/exceed agreed annual targets Achieve a high win percentage of the new business awards while generating high GP margins Develop current customers through building relationships, presenting capabilities/solutions, implementation support, and account management Actively drive commercial negotiations and close deals Support and contribute to meeting/exceeding business sales targets Consult with several levels of decision-makers to understand customers' business challenges and logistics goals Attend or lead sales meetings, customer workshops, and Quarterly Business Reviews (QBR) for existing key warehousing accounts Apply and receive regional and global tenders and coordinate as account owner with regional tender teams Close coordination with other internal stakeholders such as the Operations team, solutions design, support functions, etc. to set selling price strategies for all assigned customer tenders Managing opportunities and risks while securing the interests of Rhenus Ensure all sales activities are properly reported within the CRM System Understand the logistics market and key account developments Ensure the company achieves and maintains contracts and improves revenue and profit while balancing customer requirements and ensuring contracts are commercially positive Improve the company's professional image and raise the company's awareness in the market Support development and preparation of sales and marketing material for warehousing and transport sales Collect necessary information to assess creditworthiness and help enforce agreed payment terms Support finance team in resolving issues in payment collection especially when these issues are commercial related or customers' unwillingness to pay What You Bring: 5+ years of Sales Experience in Contract Logistics (Warehouse and Transportation) Experience in solution designing and an analytical mindset will be advantageous Excellent Knowledge of the logistics industry Excellent interpersonal and communication skills including presentation ability Deep understanding of how sales work in multinational and multicultural global business environments Ability to work in a diversified/ global Team, strong work ethic, and integrity Sales driven, and eager to spend time in front of potential clients Willing to work with a sales target and an expectation of growth Strong working knowledge of MS Office, specifically Excel (advanced), and PowerPoint
Contract Specialist
US Department of War · Lewisburg, TN
Duties Help • Determine milestones to administer assigned contracts. • Evaluate post-award requests and determines appropriate action. • Make final determinations on delivery schedule changes, waivers, deviations, mistakes in bid/offer protests, price revisions, premium payments, discrepancies, rejection of first article, substitution, etc. • Administer contracts that have special handling provisions, specialized terms and conditions, unique items and a variety of contracting methods. • Attend pre-award negotiations. • Prepare solicitations for contract negotiations. • Evaluate vendor submissions to bids.