Delta Dental of Michigan logo

Customer Service Trainee

Delta Dental of Michigan · Spokane, WA

Customer Service/Call CenterPosted This week
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Job description(tap to read)

Customer Service Trainee Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training. Training will be hybrid. At Delta Dental of Michigan, Ohio, and Indiana we work to improveoral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Typical Assignments In a developing and learning capacity, the Trainee will perform the following typical assignments: • Researches inquiries by accessing the claims processing system and other informational sources • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc. • Maintains related departmental records and files • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc. • Makes corrections to claims and eligibility • Enters new claims, eligibility and subscriber information into the mainframe • Reviews subscriber's coverage to determine type and level of benefits Minimum Requirements • Possess a high school diploma or equivalent • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position) • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

Sonic Drive In logo

Crew Member

Sonic Drive In · Spokane, WA

SONIC Drive-In Restaurant Team Member Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN! Like a Chili Cheese Coney, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one. You'll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center. Restaurant Team Member duties may include: • Taking orders and making accurate changes quickly • Providing food service to our guests with enthusiasm • Packaging all menu items and checking for product quality and consistency • Preparing drinks and ice cream treats • Preparing food orders, cooking on the grill, operating the fry station as needed • Cleaning the drive-in restaurants -- including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas Requirements: • Contagiously positive attitude • Ability to remain calm, especially in tough situations • Resilient spirit – knowing everyone makes mistakes and can bounce back from a set-back • Eagerness to learn and grow • Ability to multi-task, switching from one task to another with ease • Team mentality and willingness to help where needed • Ability to work irregular hours, nights, weekends and holidays • Ability to be flexible in all situations based on restaurant business need • Effective communication skills; basic math and reading skills • Willingness to abide by the appearance, uniform and hygiene standards at Sonic Drive-In restaurants • General knowledge and understanding of the food service / restaurant industry or retail operations preferred, but not required Additional Restaurant Team Member Qualifications… • Friendly and welcoming individuals who enjoy providing pleasant and courteous food service to our guests! • A willingness to cross-train in all of the stations. It never gets dull here! • Motivated individuals who are team players and committed to keeping our drive-in restaurants clean and safe. Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin'... you get the picture! It's downright sensational! All that's missing is you, so APPLY TODAY! SONIC and its independent franchise owners are Equal Opportunity Employers.

Hospitality - Food Services
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US Department of War logo

Accountant NF-04

US Department of War · Spokane, WA

Duties Help • Performs or directs the accounting management of the fund. • Develops, monitors, reviews and/or analyzes financial reports, payroll, accounts payable, internal review follow-up and banking data. • Develops and revises in-house data to meet new requirements. • Provides guidance and direction necessary to effectively accomplish mission requirements. • Prepares various reports of findings, recommendations, and financial position.

Accounting
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The Davenport Grand Hotel logo

$17.13/hr

Front Desk Agent - Grand (FT)

The Davenport Grand Hotel · Spokane, WA

Property Description The Davenport Grand Hotel is a premier luxury hotel located in the heart of Spokane, WA, offering an exceptional work environment for those seeking a rewarding career in hospitality. As a job applicant, joining the team at The Davenport Grand Hotel meansbeing part of an iconic property known for its elegant design, exceptional service, and commitment to excellence. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and dynamic career path. The Davenport Grand Hotel is dedicated to creating a culture that values teamwork, professionalism, and unparalleled guest experiences. Employees can expect to work in a sophisticated and upscale environment, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary service to guests. Joining the team at The Davenport Grand Hotel presents a unique opportunity to be part of a renowned hotel that is at the forefront of Spokane's hospitality industry. Overview Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local recommendations, you will play a crucial role in ensuring our guests feel cared for and valued. If you thrive in a fast-paced environment, have excellent communication skills, and possess a genuine desire to exceed guest expectations, this is the perfect opportunity for you to showcase your hospitality skills and make a lasting impact. Responsibilities: • Greet and welcome guests with a warm and friendly attitude, creating a positive first impression. • Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail. • Provide information about hotel facilities, services, and local attractions. • Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner. • Process guest payments and maintain accurate records. • Coordinate with other departments to fulfill guest requests and ensure a seamless guest experience. • Maintain the cleanliness and organization of the front desk area. • Assist in administrative tasks, such as answering phone calls and handling reservations. Join our energetic team as a Front Desk Agent and be part of creating memorable guest experiences in a dynamic and rewarding hospitality environment. Apply now to showcase your hospitality skills, build meaningful connections with guests, and embark on a fulfilling career journey with us! Qualifications • High school diploma or equivalent • Prior cash handling experience necessary • Exceptional communication skills • Very good computer skills • Ability to work flexible hours including weekends and holidays • Strong problem-solving skills • Ability to multitask and work in a fast-paced environment • Experience in customer service is preferred • Knowledge of hotel or resort operations is a plus Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. • Multiple Tiers of Medical Coverage • Dental & Vision Coverage • 24/7 Teledoc service • Free Maintenance Medications • Pet Insurance • Hotel Discounts • Tuition Reimbursement • Paid Time Off (vacation, sick, bereavement, and Holidays). • 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Upon acceptance of a job offer, pre-employment drug test and background check are required. Reference Washington State Law (RCW 49.94) here and at We participate in E-Verify. Salary Range USD $17.13 - USD $17.13 /Hr.

Hospitality - Lodging/Resort/Travel
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Weed Man logo

$16–$17/hr

Customer Service Representative

Weed Man · Spokane, WA

COME GROW WITH US!! MUST live in states KY, IN, SC, WV, AL, VA, MD, OH, TN or FL to qualify! Full Time Work Hours Or Shift: Monday - Friday, 9 am - 6 pm Salary: $16-$17 per hour Location: Fully Remote Weed Man is the fastest growing lawn care company. As we continue our successful growth, now is the perfect time for you to join our amazing team. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional. Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth! Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office. As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales. Please apply if you are a highly motivated and passionate individual looking for a great opportunity who meets the following job requirements: • Excellent oral & written communication skills • Advanced problem-solving skills • Proven time management • Ability to perform multiple tasks simultaneously, accurately, & in correct priority • Previous customer service experience Technology Requirements • High Speed Internet • Webcam • Noise Canceling Headphones • Desktop/Laptop (No Chromebooks) • Distraction Free Workspace • 2 Monitors highly preferred but not required As an associate, you will enjoy: • Ability to work independently and as part of a team • Health Benefits • Competitive Salary and Bonus Program • Industry and Company Training • Advancement Opportunities Job Type: Full-time Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance • Holiday pay • Work from home Work Location: Remote

RemoteFull-timeCustomer Service/Call Center
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