Lead Designer, Activity
Warner Bros. Discovery · Lewisburg, TN
Job description(tap to read)
Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolioof iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next... From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Lead Designer, Activity Overview The Lead Activity Designer will spearhead the design and implementation of compelling activities to entertain and challenge the players. You will collaborate closely with the Game Director and Design Director to create a player-driven open world that feels fresh and relevant for many years to come, leveraging both systemic and scripted content. Responsibilities • Vision and Documentation • Understand the game's intended position in the market and design towards those goals • Articulate a compelling vision for gameplay activities, socialize that vision, and get buy-in from stakeholders • Maintain useful and accurate documentation of designs • Collaboration • Work in tandem with the Lead World Designer to integrate game activities seamlessly into the level design • Take feedback and direction from the Design Director • Collaborate with other design leads to achieve a cohesive experience • Balance the needs of design with those of art, engineering, and production • Leadership and Management • As the project scales, build and lead a world-class team of activity designers • Mentor and manage the career growth of more junior activity designers • Design and Implementation of Activities • Repeatable, open-world activities that scale from few to many players • Scripted, narrative-driven activities • Pinnacle activities that challenge coordinated groups of dedicated players • Limited-time activities for calendar-based events • Playtesting, Maintenance, and Tuning • Conduct regular playtests of game activities, translate playtest feedback into appropriate actions for the current phase of development • Maintain game activities in the live service, fixing bugs, and tuning when necessary Qualifications • 10+ years' design experience • 5+ years in a leadership role • 3+ years' experience as a people-manager in the design discipline • Shipped 1+ live-service multiplayer title(s) in a design leadership role • Shipped 1+ action title(s) in a design leadership role • Designed and implemented 1+ "endgame" activities for a live-service title • Passion for online RPGs Nice-to-Haves • UE5 expertise • C++ and/or scripting experience • Knowledge of industry trends, emerging technologies • Any analytical framework that you can leverage in the design space (from economics to hermeneutics, anything that helps you think about design in a useful way) How We Get Things Done... This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
DTH FT Technician - Virginia Beach, VA
NRG Energy · Lewisburg, TN
Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. Direct to Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. What you'll do: • Earn piece rate pay and enjoy an unlimited commission plan. • Become an expert on smart home technology by training on industry-leading products. • Manage inventory and assets with a business owner mentality. • Install, service, and troubleshoot cutting-edge smart home technology in customer homes. • Create solutions to protect and simplify customers' lives. • Conduct routine maintenance and inventory of company products and equipment. • Explain and provide detailed system capabilities and operational instructions to various customers. • Control your own income by providing opportunities for customers to purchase additional products and services. • Leverage service and installation appointments into leads and revenue. What we're looking for: We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: • A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus. • Customer First Attitude: Ability to act with integrity while building rapport with diverse customers. • Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required. • Requirements: A valid driver's license, a good driving record, and reliable transportation; ability to successfully pass post-offer background investigation and licensing requirements per applicable law; must live within a 20-mile radius of the city. Physical demands of the job: • Lift and carry up to 45 lbs. • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. • Comfortable bending, kneeling, and standing for extended periods. • Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. Ready to transform your career? Apply today to join the Vivint team! NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at Official description on file with Talent.
Outpatient Facility Coding Compliance | , |
UnitedHealth Group · Lewisburg, TN
Outpatient Coding Compliance Auditor Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data andresources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Outpatient Coding Compliance Auditor performs audits of outpatient facility (OPPS) coding to ensure accurate assignment of ICD-10-CM diagnoses, CPT/HCPCS codes, modifiers, and facility E/M levels (ACEP or client-specific). This role reviews coding for alignment with medical record documentation and established guidelines, ensuring compliance with applicable laws, regulations, and billing standards while effectively communicating findings to stakeholders. The Auditor also analyzes audit outcomes to identify trends, determine root causes, and pinpoint opportunities for improvement, as well as assess the effectiveness of corrective actions. Additionally, as part of the Compliance Workplan the Auditor participates in quality assurance (QA) coding oversight, conducts independent reviews, and supports organizational compliance initiatives. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: • Perform coding compliance and quality audits in support of Optum Insight Provider's Compliance Program and client expectations • Independently analyze and interpret clinical documentation from medical records • Validate coding accuracy for outpatient facility, including E/M services, procedures, and modifiers • Identify audit findings, calculate billing error rates, and perform root cause analysis to determine drivers of non-compliance • Assess and evaluate the adequacy and effectiveness of corrective action plans, providing follow-up validation as appropriate • Clearly document audit findings and articulate results tailored to the appropriate audience • Prepare written audit analysis and summary reports, including compliance risk, trends, and recommended corrective actions • Conduct ad hoc coding and billing audits as requested • Provide compliance oversight of QA audit activities, ensuring consistency and adherence to established standards • Audit vendor coders and auditors, including offshore staff • Monitor and track evolving industry trends, regulatory updates, and government audit activities to identify potential coding and billing risk areas • Stay current with applicable coding, billing, and regulatory guidelines • Research, develop, and present targeted education based on individual, team, and systemic audit findings You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) or Certified Outpatient Coder (COC) • 5+ years of Outpatient Facility coding experience including: • NCCI/OCE billing edits related to outpatient services coding and billing • ICD-10-CM and CPT (including CPT-4) • ACEP Facility or similar Facility E/M matrix guidelines for outpatient facility code assignment • 5+ years of Outpatient Facility audit experience, including surgery, observation, and emergency department, including: (Strong industry knowledge of Medicare regulations and payment policies, including OPPS) Preferred Qualifications: • Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) or Certified Professional Medical Auditor (CPMA) a plus • Demonstrated ability to perform independent, autonomous audit and coding review functions • Strong professional communication skills, both oral and written • Ability to prioritize and manage multiple assignments, spreadsheets, documents, and reports • Proven time management skills with consistent follow-through to completion • Proficiency with Microsoft Excel, Teams, PowerPoint, Word, and Outlook Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
$20.10/hr
Customer Service Representative, Retirement (Fort Wayne, IN training)
Lincoln Financial Services · Lewisburg, TN
Customer Service Representative, Retirement (Fort Wayne, IN Training) The Role at a Glance We are excited to bring on a Customer Service Representative to support the Retirement Plan Services business (bilingual opportunities available!). This role is open in the Fort Wayne, IN office with the ability to work remotely following 8 weeks of onsite training. Background Details The Retirement team will provide you with several weeks of paid training, coaching and development to perform in this fast-paced environment. Training will be led by one of our dedicated trainers in a classroom setting (onsite), along with a cohort of peers and managers, and will provide you with foundational knowledge to assist you in excelling in a career with Lincoln Financial Group. What You'll Be Doing You will answer inbound calls which can average typically anywhere from 60-90 calls per day, call backs and email correspondence from internal and external stakeholders such as plan participants, beneficiaries, financial professional and plan sponsors, addressing customer service inquiries and concerns. You will work in a fast-paced, highly structured, team-oriented environment with a diverse group of employees focused on meeting the needs of the company and our customers through problem resolution. Training Schedule : Monday – Friday 8:30am – 5:15pm EST for the first 8 weeks. Training will be conducted in the Fort Wayne, IN office with a work from home option post training. Regular Schedule : Call center hours are 8:00am – 8:00pm EST Monday – Friday; post training schedule will be 11:15am – 8:00pm EST. Must adhere to scheduled breaks/lunches as you are required to follow these closely. Will work overtime as needed during peak volumes. Advancement Opportunities Progression in role may include assisting customers in troubleshooting complex website issues as well as supporting customers in plans with service level agreements. Further promotion opportunities exist within the Call Center. Compensation : $20.10/hour If you are fluent in both the English and Spanish language (verbal and written proficiency), you will receive an additional $1.00 per hour on your hourly rate of pay. What We're Looking For Must-have experience (Required): High School Diploma or GED. 0-1+ Years of general experience – does not need to be directly related to the position. Strong written and verbal communication skills. Ability to work with others in a fast-paced, team environment. Ability to quickly learn complex systems and product knowledge. Ability to navigate through multiple systems/databases/platforms/software while engaging in customer conversations. Computer navigation experience, ideally using a laptop and dual monitors. Ability to be adaptable/flexible as business needs change. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Must-have capabilities: Post training, working from home (or remotely) requires a designated workspace that is to be kept in a safe, healthy, professional and secure manner. To work from home, you must have internet bandwidth of 12 Mbps (Megabits per second). Preferred bandwidth is 25 Mbps to perform at full capacity. Nice-to-have Experience (Preferred): Associates degree/post-secondary education 2+ years of previous service industry and/or financial services experience. Previous remote/work from home experience. Passion for helping, servicing and educating others and the desire to build rapport during each interaction. Ability to research and problem solve, while providing outstanding customer service. Strong analytical skills with the ability to multi-task while maintaining strict attention to details to adhere to policies, procedures and guidelines. Solid relationship management skills customers, management, peers and colleagues. Application Deadline Applications for this position will be accepted on an ongoing basis. About The Company Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services. With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln Financial is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications.
Customer Solutions Specialist - Seattle, WA
AbbVie · Lewisburg, TN
Customer Solutions Specialist (CSS) The Customer Solutions Specialist (CSS) is a key member of the Access and Reimbursement team within AbbVie Patient Services. The CSS calls on HCP offices in their assigned territory to represent and serve as a subject matter expert on AbbVie's in-office portals and access related solutions. The CSS also partners closely with other AbbVie field stakeholders to offer the right solutions to offices that create the best possible patient prescription experience possible. Candidates may live in the following cities: • Seattle, WA • Tacoma, WA • Spokane, WA • Yakima, WA • Juneau, AK Responsibilities: • Understand HCP office process and offer electronic solutions (i.e. portals) that will improve the patient Rx experience. • Thoroughly understand and represent AbbVie's HCP facing portals and other electronic solutions serving as a subject matter expert. • Partner with AbbVie field teams to implement and offer solutions to HCPs in assigned territory. Working with an HCP office, evaluate and diagnose areas of delay and disruption that may occur for patients in their Rx experience to determine if an AbbVie digital solution may be helpful for the patient. • Develop relationship with HCP offices using a portal/solution and provide regular updates on new functionality matching new or unused features with patient needs. • Communicate with AbbVie field teams in a compliant manner. Qualifications: • Bachelor's degree preferred or relevant and equivalent industry experience required. 2 or more years experience working with drugs requiring prior authorization and use of specialty pharmacies for prescriptions to be filled. • Strong understanding of drug acquisition and dispensing in the immunology specialty biologics space (Buy and Bill, Specialty Pharmacies, Specialty Distributors, etc.) • Excellent territory and account management skills. Prior health care sales experience, or experience working in a health care environment preferred. • Valid driver's license and ability to qualify for and maintain fleet vehicle. • Demonstrated ability to partner cross-functionally, leveraging aligned interests in order to drive results. • Knowledge of regulations and compliance requirements affecting prescribing pharmaceuticals. • Demonstrated ability to uncover patient needs indirectly through dialogue and querying of healthcare providers. • Demonstrated ability to map and understand internal processes. Can use information gathered to think strategically and to handle complex HCP settings. • Strong communication and interpersonal skills. Demonstrated ability to influence others, including internal peers, through knowledge. • Strong computer aptitude required including understanding of Windows and internet browsers. Additional Information: • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. • This job is eligible to participate in our short-term incentive programs. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.