Field Engineer I

Customer Experience Analyst

Summit 7 Systems · Slaton, TX

Position Title: Customer Experience Analyst Location: Huntsville, AL Salary*: $50,000 - $60,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do heregoes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in meaningful health and welfare benefits such as: • Excellent health benefits from BCBS • Smile brighter with Ameritas dental benefits • See into the future with our luxurious VSP vision benefits • Prepare for the long-haul courtesy of our 401k with company matching • 10 days' vacation, 7 days sick time • Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. Summary: The Customer Experience Analyst will work with the Customer Advocate Manager and other MSP/MSSP resources to ensure we maintain SLAs and customer satisfaction for our MSP/MSSP clients. This role will be a key part of maintaining SLAs, ensuring cases are handled efficiently and providing valuable insights to the Customer Experience Advocate and MSP/MSSP leadership Essential Functions: • Review case status • Assist in analyzing cases to determine areas of focus and improvement • Support root cause analysis under guidance from senior staff • Gather artifacts for strategic business reviews and client interactions • Communicate with clients as required, escalating issues when appropriate Duties and Responsibilities: • Collaborate and communicate effectively within a team • Ensure requests are routed to the proper resource quickly and efficiently • Enter all time and expenses as they occur • Pursue continuous education and technical skill development through outlets including industry standard certifications • Support customer relationship efforts through timely, professional communication • Escalate complex issues to senior team members as needed • Demonstrate professionalism with clients across channels, including phone, on-site, and through emails, to resolve all client requests/questions • Provide fast turnaround of client and internal requests as directed Job Specifications: Required • Associate or bachelor's degree in computer science or MIS from a reputable institute or equivalent practical 0-2 years of experience in a technical support, help desk, or MSP environment • Foundational understanding of Windows, Office 365, and general IT concepts Optional / Desired • Security+ Certification • Office 365 experience • Interest in developing technical troubleshooting and customer service skills Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees. Summit 7 Systems, LLC is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

Customer Service Specialist 3 - Business Registration (BRMS)

State of Washington · Slaton, TX

Salary: $3,917.00 - $5,240.00 Monthly Location : Thurston County - Tumwater, WA Job Type: Agency Internal Promotional - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-137 Department: Dept. of Revenue Division: Taxpayer Account Administration Opening Date: 07/21/2026 Closing Date: 8/4/2026 11:59 PM Pacific Description This opportunity is open to current Washington State Department of Revenue employees only. The Department of Revenue is filling a Customer Service Specialist 3 position within the Taxpayer Account Administration (TAA) division in Tumwater, WA. Make a difference, join our team! Revenueis adynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including peopleof color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for Visit these links to watch our to find out more about our agency and see what our employees say about why Revenue is a great place to work. Taxpayer Account Administration (TAA) is a division of Revenue that administers many programs including forest excise tax, fish tax, cigarette and other tobacco products taxes, local sales tax, tax incentives, and reseller permits. Additionally, the division is responsible for the distribution of state and local taxes, ensuring compliance with the Uniform Unclaimed Property Act, and returning unclaimed property (UCP) to the rightful owners. This is an opportunity to work with supportive teams: we value the open exchange of ideas and information, work together to solve problems, and continuously seek ways to enhance usability and improve customer service. At our core, TAA values above all: • Getting work done accurately. • Working efficiently. • Sharing new ideas. • Being kind. We invite you to review the opportunity details below and forward this message to others you feel may be qualified. Duties Typical Work: As a business registration Customer Service Specialist 3 (CSS3), you will serve as a senior customer services specialist handling complex, cross-agency customer problems. Mentors and trains lower-level staff in aspects of client/customer relations and problem resolution. Interprets agency-related laws, policies, and procedures. Some of what you will do includes: • Provide agency interpretation of rules and laws and apply the knowledge to setting up and adjusting tax accounts. • Research complex tax account registration issues and provide support for various tax programs. • Work with other staff, agencies, and stakeholders in the resolution of complex account registration. • Pull and review registration specific ATLAS oversite reports including Return Generation, Excise Tax Account(s) links to License Accounts, Frequency related, Reopened Administration Closures • Assist in planning and conducting trainings for CSS2s and Front Counter staff. • Provide support in creating training materials for the Business Registration Team. Qualifications We are looking for a motivated professional with strong customer service skills, along with the ability to learn and grow as the agency does. The ideal candidate will possess the following knowledge, skills, and abilities: Demonstrated ability to produce a high volume of accurate work with strong attention to detail, gained through progressively responsible clerical, administrative, or technical experience. Proven ability to manage workload effectively in a fast-paced environment by meeting timelines, self-assigning work, and responding promptly to inquiries, as shown through prior experience in roles with high daily task volume. Demonstrated ability to follow established policies, procedures, and directions while using sound independent judgment when situations fall outside standard guidance, acquired through experience applying agency or organizational rules. Proven ability to prepare accurate, professionally written determinations, notices, and account actions, including composing customer correspondence with proper grammar, spelling, and formatting, developed through experience preparing formal written communications. Demonstrated ability to provide exceptional customer service by responding to inquiries, explaining information clearly, handling difficult conversations tactfully, maintaining confidentiality, and de-escalating concerns, gained through direct customer contact experience. Proven ability to independently adapt to changing priorities and manage time effectively to ensure timely completion of work, as evidenced by roles requiring frequent task transitions and competing deadlines. Demonstrated proficiency using standard office technology to prepare and format professional documents and communications, obtained through practical experience with common business software and office systems. Demonstrated adaptability and commitment to continuous learning through experience participating in special projects, contributing to process improvements, engaging in training, or supporting operational initiatives. Demonstrated ability to work collaboratively and maintain effective working relationships with taxpayers, colleagues, other divisions, and external entities, as shown through experience resolving account matters or contributing to team and organizational goals. Demonstrated leadership by encouraging teamwork, promoting accountability, and supporting organizational vision, mission, goals, and performance measures, gained through experience leading tasks, mentoring others, or contributing to team success. The ability to take action to learn and grow: Curious about themselves and others, take responsibility for knowing their own strengths and weaknesses, and use their learning to make government programs and processes more efficient and effective to serve all in Washington. The ability to take action to meet the needs of others: Flexible, adaptable, customer-service focused, and willing and able to empathetically respond to the unique needs of the people they work with and serve. Uses an equity & inclusive approach: Actively seeks to understand and appreciate the diverse backgrounds, perspectives, and experiences of colleagues, customers, and communities. Encourages an inclusive culture where everyone feels valued and respected. Uses an equity lens that applies an objective perspective to daily work by considering impacts on the people we serve, particularly marginalized groups by actively identifying and removing inequitable barriers. Preference may be granted to candidates possessing the following: • An Associate's degree and three years of experience providing assistance to clients/customers regarding inquiries, complaints or problems; • Bachelor's degree; and one year of experience providing assistance to clients/customers regarding inquiries, complaints or problems; • Equivalent education/experience providing assistance to clients/customer regarding inquiries, complaints or problems. To be considered: • Complete the online application in detail, as it will be used as your initial resume. • Attach a cover letter explaining how you meet the knowledge, skills, and abilities listed. Note- Incomplete application or applications missing requested materials may be disqualified from the hiring process. Throughout our selection processes, we will evaluate candidates for knowledge, skills, abilities, behaviors, and capacity that aligns with the culture of DOR. To take advantage of Veteran's preference please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching. Questions? Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at or give me a call (360) 704-5725. Supplemental Information Human Resources may use referrals from this recruitment to help fill future similar vacancies for up to six months. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA). The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply. If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 01-07-2026 01 This recruitment is restricted to current Washington State Department of Revenue employees.** Are you currently employed by the Washington State Department of Revenue? Please note: Applicants who are not current Revenue employees will not be considered and should not continue with this application. • Yes • No Required Question

Sr. Associate - Customer Care - Non - Voice 5B

GENPACT · Slaton, TX

Sr. Associate - Customer Care - Non - Voice Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description Responsibilities: • Process customer and account-related transactions accurately and efficiently in accordance with established procedures and service level agreements. • Review, research, and validate requests received from customers, financial institutions, internal departments, and other stakeholders. • Perform account maintenance activities, data verification, record updates, transaction reviews, and case processing tasks. • Analyze account information and supporting documentation to ensure completeness, accuracy, and compliance with business requirements. • Identify exceptions, discrepancies, or potential issues and escalate them to the appropriate teams when necessary. • Maintain accurate records and documentation of all actions taken within designated systems. • Meet productivity, quality, accuracy, compliance, and turnaround time targets. • Utilize multiple systems and applications to complete assigned tasks and resolve operational inquiries. • Support operational projects, process improvement initiatives, testing activities, and additional assignments as required. • Ensure compliance with company policies, client requirements, regulatory guidelines, and data privacy standards. Collaborate effectively with internal teams and business partners to resolve operational issues and improve customer outcomes Qualifications Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing Certifications Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning Required Skills Account Maintenance, Banking Capital Markets, Claims Resolution, Customer Care, Customer Experience (CX), Customer Journey Mapping, Online Customer Support Language English (Required), English (Required) Language Proficiency - Upper Intermediate - B2 Additional Job Location - Job Type Regular Master Skill List - Customer Care - Non - Voice Remote Type - Remote Work Shift - Rotating (United States of America) The approximate annual base compensation range for this position is: 31,200 to 39,000 USD "Los Angeles, California based candidates are not eligible for this role. Richardson area candidates are eligible for this role only." The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? • Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter • Make an impact - Help global enterprises solve business challenges that matter • Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Systems Development Engineer 5 - Creative Compute and Storage

Netflix · Slaton, TX

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. The Creative Compute and Storage team designs, develops, and delivers technology infrastructure globally for the evolving needs of our creatives. As we continue to expand our content creation globally, we are looking for the best and brightest engineering talent to be part of our growth. Our team is looking for a Senior Systems Development Engineer with deep storage expertise to be part of the development and build-out of our purposefully developed infrastructure platforms. You will own the design, automation, and reliability of the large-scale, high-performance storage systems that sit at the heart of content creation, working with internal engineering teams, technical creatives, production teams, and external vendors around the world to deliver amazing technology experiences for our creative users. We are looking for an experienced engineer who brings a broad set of technical skills and achievements, a development and automation-focused mindset to solving problems, and unique career and life experiences to join our teams as we continue to evolve entertainment around the world. Be sure to review our culture page and long-term view to learn more about the unique Netflix culture and the opportunity to be part of our team. As a member of the team, you will... • Work with a broad group of engineering teams, internal and external partners, and creative teams to design, develop, implement, and support a broad collection of technology solutions for content creation at Netflix. • Own the architecture, deployment, and lifecycle of our high-performance storage platforms, including Dell PowerScale (OneFS) and NetApp (ONTAP), spanning file, block, and object workloads across globally distributed sites. • Automate the full provisioning and configuration lifecycle of storage infrastructure using Terraform and infrastructure-as-code practices, treating storage as code with versioned, repeatable, and auditable deployments. • Build and own observability for the storage fleet, including metrics, logging, tracing, capacity and performance dashboards, and proactive alerting that surface issues before they impact creative users. • Design and build services to improve experiences and productivity for a broad range of content creative populations (e.g. post-production, animation, visual effects, etc.). • Work in a uniquely challenging global infrastructure space with challenges far larger than almost any other studio in the world. • Be empowered to build and develop new solutions to long-standing entertainment industry challenges. • Entrusted for developing, scripting, and automating solutions to improve the efficiency and functionality of our production systems. This includes deploying these solutions and ensuring their successful integration within the existing system architecture. • Participate in storage system upgrades, data migrations, and troubleshooting tasks to maintain optimal system performance. The candidate should be able to identify potential issues, develop effective solutions, and implement them to ensure system reliability and stability. About you • You have a minimum of 5 years of experience in building and developing compute, storage, and connectivity tooling to deliver product experiences for end-users. • You have deep, hands-on expertise operating and automating enterprise storage platforms at scale, with strong production experience in Dell PowerScale / OneFS and/or NetApp / ONTAP (SMB/NFS, snapshots, replication, tiering, quotas, and performance tuning). • You manage infrastructure as code, with strong Terraform skills (modules, state, providers) and a track record of automating storage and adjacent infrastructure provisioning. • You are able to dissect large complex systems into sub-components, understanding each component's additive value to the overall solution and able to optimize them both individually and collectively. • You have a passion for automation, efficiency and scale; consistently driving operational excellence. • You have a deep technical understanding of large-scale computing infrastructure; operating systems; high-performance file, block, and object storage technologies (PowerScale OneFS, NetApp ONTAP, and similar); scaled networking challenges; or any of the above. • You enjoy and can effectively work collaboratively with business and product teams to develop product plans and roadmaps and then are able to own parts of the hands-on implementation of those plans. • You thrive in identifying high-leverage, high-value work and direct your attention to those opportunities without explicit direction • You aim to always be learning new things, working in new spaces, and share this passion with those around you • You use data-driven strategies, applying thorough analytics and real-time insights for strategic and operational decisions. • You strongly uphold observability principles, promoting transparent, measurable outcomes to improve performance and accountability, and you instrument storage systems for deep visibility into capacity, performance, and health. Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $340,000.00 - $490,000.00. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here. Netflix is a unique culture and environment. Learn more here. Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.