Customer Service Representative

Amtrak · Council Bluffs, IA

Customer ServicePosted Jan 5, 2026
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Job description

Amtrak welcomes all Customer Service Representative candidates! Come join a leader in transportation who offers both strong pay and comprehensive benefits all geared toward enriching you and your family. As a Customer Service Representative, you'll: Process and price of all types of tickets; Properl

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More jobs in Council Bluffs, IA

Detailer

CABELA'S · Council Bluffs, IA

Detailer Position The Detailer performs various detailing and transportation of new and pre-owned boats, motors, trailers and ATV's in support of a TMBC Sales, Service and Parts operation. Essential Functions: • Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers. • Washes, cleans, waxes, vacuums, etc. interiors and exteriors of boats for scheduled customer pickups, display and service customer units. • Using a fork lift or tractor, participates in the unloading of incoming boats, motors, trailers and ATVs then transport them to various areas within the dealership, i.e. storage lot, outside display, showroom floor or customer delivery area. • Confirms packing list or invoice of all boat loads or other product deliveries. • Transports and stages customer boats and ATV's to service, rigging and storage yard by moving units from one location to another as necessary. • Maintains an updated list of cleaning supplies and inform Service Manager or Service Lead of needed items. • Assists Rigger and Service Specialist with PDI and VIN verification processes. • Informs Service Manager or Service Lead of any unit concerns or required repairs. • Performs grounds and facility maintenance as required. • Keeps work area neat and clean. • All other duties as assigned. Experience/Qualifications: • High School education or equivalent experience • Must possess and maintain a valid driver's license. • Ongoing verification of driving eligibility will be conducted to ensure compliance with company and regulatory standards. • Must be at least 21 years old to qualify for this position. • Successful completion of DOT physical may be required. Knowledge, Skills, and Ability: • Ability to complete simple math calculation. • Ability to communicate in a friendly and professional manner to our customers and fellow outfitters. Travel Requirements: • N/A Physical Requirements: • Maintain required criteria to operate company vehicles and equipment safely. • Ability to operate a Fork Lift and tractor. • Ability to lift up to 50 pounds. • Ability to stand for extended periods. • Ability to work out of doors in all kinds of weather. Independent Judgement: • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! • Medical • Dental • Vision • Health Savings Account • Flexible Spending Account • Voluntary benefits • 401k Retirement Savings • Paid holidays • Paid vacation • Paid sick time • Bass Pro Cares Fund • And more! We will be accepting applications on an ongoing basis. Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.

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Sales Associate

Five Below · Council Bluffs, IA

Five Below Sales Associate At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! Thanks for your interest in joining Five Below! Due to the high volume of applications we receive, we're not able to respond to every applicant. Our team will reach out directly if your experience is a match for the role. For all other applicants, we'll keep your information on file and may contact you for future opportunities. If you want to be at the heart of Five Below's energy, our part-time Sales Associates are right in the center of the action. We're looking for candidates with a passion for delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well-stocked, and providing seamless checkout experiences at the register. Responsibilities • Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently. • Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability. • Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales. • Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible. • Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner. • Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment. Qualifications • At least 16 years old • Available to work a flexible schedule • Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices) • Good communicator with the ability to engage with customers • Able to handle customer interactions and potential issues/concerns courteously and professionally • Use basic information-gathering skills to solve problems • Ability to learn procedural knowledge acquired through on-the-job training Essential Job Functions • Frequently operate cash register • Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet • Frequently ascend/descend ladders in order to retrieve and put away stock • Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor • Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations • Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise • Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required) • Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures • Must be able to remain in a stationary, upright position for 80% of the time Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. Position Type: Hourly Position Starting At: $11.00 Be aware of fraud! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting.

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Store Support

The Home Depot · Council Bluffs, IA

Job Description Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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Pharmacy Cashier

Walgreens · Council Bluffs, IA

Job Description: • Models and delivers a distinctive and delightful customer experience. • Registers sales on assigned cash register and provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). • Develops strong relationships with most valuable customers. Operations • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. • Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible. • Operates pharmacy systems to obtain patient prescription status. • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. • Implements Company asset protection procedures to identify and minimize profit loss. • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. • Has working knowledge of store systems and store equipment. • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. • Complies with all company policies and procedures; maintains respectful relationships with coworkers. • Completes special assignments and other tasks as assigned. Training & Personal Development • Attends training and completes PPLs requested by Manager or assigned by corporate. Job ID: 1827199BR Title: Pharmacy Cashier Company Indicator: Walgreens Employment Type: Part-time Job Function: Retail Full Store Address: 535 E BROADWAY,COUNCIL BLUFFS,IA,51503 Full District Office Address: 535 E BROADWAY,COUNCIL BLUFFS,IA,51503-04419-03700-S External Basic Qualifications: • Must be fluent in reading, writing, and speaking English. • Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications: • Prefer six months of experience in a retail environment. • Prefer to have prior work experience with Walgreens. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Shift: Store: 03700-COUNCIL BLUFFS IA Pay Type: Hourly Start Rate: 16 Max Rate: 18

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