Customer Service Representative

Medical Warehouse Driver - Evening Shift Carrollton - Carrollton, TX 75006 Description Operations Specialist I's are responsible for distribution and delivery of products/services for our sales representatives and customers. They are responsible for accurate inventory tracking and record keeping, warehouse inventory cycle counting, and optimizing inventory utilization. They are also responsible for assignments delegated by the Operations Team Leader and Operations Manager, which are not limited to the following essential responsibilities. Duties and Responsibilities • Receives, prepares, ships, schedules, and ensures timely deliveries of inventory and loaner products prior-to and post-surgery. • Maintains credentials required for entering accounts. • Coordinates delivery and pick up routes with Operation Specialist III to determine the most efficient route. • Sets up the products for the customer after delivery. • Uploads delivery images of the product to SMS (tracking platform) • Maintains up-to-date product knowledge and inventory management software systems. Product knowledge includes product status, new product information, and inventory availability. • Retains knowledge of policies relative to distributor inventory, consignment inventories, debits, regular accounts, product complaints, order tracking, shipping, loan equipment, invoicing, and others. • Research, source, assemble, and document data regarding issues and follow up until transaction is completed to satisfaction. • Keeps company vehicle maintenance and registration up to date. (Ex: oil changes, fuel, cleanliness of the vehicle, etc.) • Maintains a strict adherence to privacy expectations for customers (HIPAA), employees, and the company. This might mean maintaining specific certifications. • Learning time with background 3 months; without background, up to 6 months. Areas of Competence • Ability to read maps and follow directions. • Maintains an excellent driving record and the ability to navigate in/out of hospitals. • Ability to handle multiple daily telephone calls, texts, and emails in a positive and proficient manner. • Ability to build effective relationships. • Demonstrates critical and creative thinking, especially when resolving problems, as well as the ability to demonstrate ownership and accountability. • Self-motivated and capable of exceeding in a team environment. • Possesses exceptional organizational skills and the ability to effectively manage time and to multi-task in a deadline-oriented environment. • Proficient computer skills, including Microsoft 365, and the willingness to learn new software. Requirements • Education / Experience • Associate or bachelor's degree preferred. • 2-4 years of related experience preferred. • Previous knowledge of surgical implementation/implants preferred. • Must have the ability to lift, push, pull and carry up to 50 lbs. • Must be willing to work flexible hours, as needed, including weekend(s) and evening(s). • May be required to have a personal vehicle that meets company standards. • Medicare accreditation status requires its employees in close physical contact with patients (Direct Care) to maintain certain immunizations, health screenings and related trainings, criminal and motor vehicle records, and valid automobile insurance.

Dispatcher A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Dispatcher! Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Dispatcher! Why a career with White Cap? • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time. • Stability: Since 2020, White Cap has doubled in size and continues to grow. • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential. • Love where you work: White Cap has been certified as a Great Place to Work. • Inclusive culture: Work in a place that values and celebrates who you are. A Dispatcher at White Cap • Plans delivery schedules and optimizes delivery vehicle routes. • Addresses delivery issues with customers and provides resolution. • Ensures that the invoice and load are correct prior to departure. • Records all in and out times of vehicles. • Maintains vehicle maintenance and repair records. • Records availability status of vehicles. • Performs other duties as assigned. • Generally has 2-5 years of experience in area of responsibility. Preferred Qualifications • Experience in dispatching, transportation, logistics, fleet coordination, or a related operations role • Knowledge of the local geographic area and ability to optimize delivery routes and schedules effectively • Experience using transportation management, routing, or dispatch software (e.g., Descartes or similar systems) • Strong problem-solving skills with the ability to address delivery issues, coordinate changes, and provide timely resolutions • Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail • Strong communication and customer service skills, with the ability to effectively coordinate with drivers, warehouse teams, and customers • Familiarity with vehicle maintenance tracking, delivery documentation, and transportation compliance practices • Bilingual (Spanish/English) proficiency is a plus If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

Sazerac is looking for an Inventory Control Coordinator in Carrollton, Texas, who will be responsible for maintaining accurate inventory records and supporting warehouse operations. The ideal candidate should have 2+ years of experience in inventory control within a manufacturing environment and strong attention to detail.The role offers a range of $28 to $35 per hour based on experience and includes a comprehensive benefits package such as medical, dental, vision, and 401K. Sazerac is committed to providing a diverse and inclusive workplace.#J-18808-Ljbffr

Customer Service Representative The Customer Service Representative will provide exceptional customer support to both internal and external clients by leveraging an in-depth understanding of the organization's products and services. This role requires strong collaboration with the Customer Service Manager and the Production team to ensure efficient communication and smooth operations. Responsibilities • Communicate with customers regularly for updates on in-progress jobs via phone or email. • Resolve customer inquiries related to jobs and quotes promptly. • Manage customer quote approvals, re-quoting as necessary, ensuring client satisfaction. • Coordinate with production, shipping, warehouse, and common carriers to expedite or trace missing or delayed shipments. • Ensure quotes are processed efficiently and within defined timeframes. Essential Skills • Collaborate effectively with other departments and individuals within the organization. • Demonstrate strong computer skills, including proficiency in ERP systems (Quantum/Component Control) and Microsoft Office. • Ability to read, write, and follow verbal instructions in English, with basic math skills. • Build and maintain lasting relationships with customers, ensuring repeat business. • Exhibit excellent interpersonal, written, and verbal communication skills. • Possess knowledge of the aviation industry and airline Maintenance, Repair, and Overhaul (MRO) processes. Additional Skills & Qualifications • Knowledge of general office clerical procedures. • Ability to regularly exercise sound judgment in decision-making. • High school diploma required; a college degree in a business-related field is preferred. Why Work Here? Join a team that values collaboration and continuous improvement. Benefit from a supportive work environment that encourages professional growth and customer satisfaction. Be part of an organization that prioritizes safety and employee well-being. Work Environment The role requires sitting or standing for extended periods, with frequent walking, bending, and reaching. Occasional squatting, lifting, carrying, pushing, or pulling up to 20 pounds may be necessary. The position involves repetitive hand movement, eye-hand coordination, and manual dexterity. Corrected vision and hearing to normal range are necessary. The work location is in Carrollton (Dallas), Texas, with no protective equipment required but potential exposure to materials as indicated on Material Safety Data Sheets. Job Type & Location This is a Contract to Hire position based out of Carrollton, TX. Pay and Benefits The pay range for this position is $28.00 - $33.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carrollton, TX. Application Deadline This position is anticipated to close on Jul 29, 2026.