Social Worker - (Home Based Primary Care)
US Department of Veterans Affairs · Spokane, WA
Job description(tap to read)
Social Worker (Home Based Primary Care) The Clinical Social Worker in this position provides direct services to adult and geriatric veterans enrolled in the Home Based Primary Care (HBPC) Program with high quality case management, clinical treatment, advocacy, and to coordinate linkage with appropriate VA and community service providers/agencies as needed by the client. This is accomplished in the collaboration with other members of the HBPC Team. This position is responsible for assessment, planning, and provision of case management services in the HBPC Program. The Clinical Social Worker coordinates a variety of activities including outreach, interdisciplinary activities, psychosocial assessments, treatment planning, consultation/education to Medical Center staff and Community Based Service Providers, the collection and maintenance of statistical data, program planning evaluation and modification, and supervision of students as assigned. Duties include but are not limited to: • Screening/Assessment: The Social Worker will develop an assessment of the Veteran in collaboration with the interdisciplinary treatment team, the Veteran, and family members/significant others, whenever possible. The goal of the assessment is to highlight the Veteran's strengths, limitations, and internal/external supports and service needs in order to optimize the Veteran's functional status and safely maintain the Veteran in his/her home. • Treatment Planning/Goal Setting: The Social Worker is responsible for contributing to the development of the treatment plan and setting achievable treatment goals with the Veteran, family members/significant others and the other HBPC clinical staff. • Referral to Service Providers: Throughout the course of treatment, the Social Worker is the subject matter expert on VA and/or community resources. The Social Worker will collaborate with the other service providers in reassessing the Veteran's needs for non-institutional, institutional service/programs and entitlements. The Social Worker is responsible for educating the Veteran and families/significant others of the available services and assisting them in establishing the appropriate referrals based on the Veteran's preference or that of his surrogate decision-maker. • Resource Development: The Social Worker is responsible for using the current Social Work resource file of VA and community social service programs and enhancing the content to the benefit of the Veterans. The Social Worker will refer the Veteran to needed services. • Advocacy: The Social Worker understands the intimidation of bureaucracy and will act as an advocate when it serves the best interest of the Veteran and family members/significant others. When appropriate and feasible, the Social Worker will educate and encourage the Veteran to advocate on his/her own behalf, thus fostering a sense of independence and empowerment. • Crisis Intervention: The Social Worker is experienced in the making rapid assessments and developing crisis management plans. The Social Worker has access to multiple resource directories in addition to previously developed resources to meet the demands of a crisis. In the event of a medical or psychiatric emergency, the Social Worker will follow the protocol of HBPC Program and White River Junction VA Medical Center. • Performs additional duties as assigned.
Billing Customer Service Associate
Travelers Insurance · Spokane, WA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover aculture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Customer Service, Finance and Accounting, Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $37,400.00 - $61,600.00 Target Openings 5 What Is the Opportunity? Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations Customer Service team at Travelers play a key role in providing a positive experience. In the role of Customer Service Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. Schedule Details: During training, your schedule will fall between the hours of 8:00 am - 5:00 pm Monday - Friday. Your schedule following training will fall between the hours of 8:00 am – 5:00 pm Monday through Friday. The target start date is September, 14th 2026. Pay Details: This position offers a starting base salary of $46,500. Eligible for Full Benefits on day one of employment. Quarterly financial awards are offered, based on performance. What Will You Do? • Successfully complete applicable new hire training. • Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support. • Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently. • Navigate multiple systems and platforms simultaneously while interacting with the customer. • Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience. • Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area. • May support departmental projects and initiatives and take on other developmental opportunities. • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Prior customer service experience. • Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs. • Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously. • Ability to analyze information and think critically to make informed decisions. • Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment. • Flexibility and resiliency to navigate change. • Desire to continuously acquire new skills and knowledge. What is a Must Have? • High school diploma or GED. What Is in It for You? • Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Entry-Level Freight Dispatcher Weekly Pay: $1,800 to $3,200+
American Logistics Authority · Spokane, WA
Entry-Level Freight Dispatcher We are currently hiring motivated and detail-oriented individuals to join our team as Independent Freight Dispatchers. What "Entry-Level" Means: If you already have basic freight dispatching experience, we consider that a strong advantage and may offer you the best opportunities. Position Type: Independent Contractor Key Responsibilities: • Coordinate and manage freight dispatching for owner-operators • Communicate effectively with drivers and brokers to secure loads • Use provided leads to build your dispatch portfolio • Maintain accurate records using dispatch software and spreadsheets Qualifications: • Reliable internet connection and computer access • Strong English communication skills, both verbal and written • Willingness to learn the freight dispatching process and industry practices • Ability to handle multiple phone calls and client interactions professionally • Basic proficiency with Google Sheets or Excel preferred Compensation: Earn $1,800 to $3,200+ per week, based on the number of trucks dispatched and overall performance. There is significant opportunity to increase income by scaling your client base. This position offers flexible hours and the opportunity with ongoing support and leads provided.
Concierge Scheduling Agent
Virtual Vocations · Spokane, WA
Coordinating the end-to-end scheduling process for imaging services, the full-time Concierge Scheduling Agent will deliver exceptional customer service while managing referrals and appointments remotely.Key responsibilities:Manage the scheduling process for imaging services, ensuring timely coordination of referrals and appointmentsCollect and verify member demographic information and insurance eligibility to support accurate schedulingServe as the primary point of contact for members, providing updates and facilitating communication among stakeholdersRequired qualifications:High school diploma or equivalent required2+ years of experience in healthcare scheduling, patient access, or a related healthcare support roleExperience verifying insurance eligibility and benefits preferredStrong organizational skills with the ability to manage multiple cases simultaneouslyProficiency with Microsoft Office applications and ability to learn healthcare software applications
Responsive recruiter Replies within 24 hours Benefits: • License reimbursement • 401(k) • Bonus based on performance • Competitive salary • Flexible schedule • Opportunity for advancement • Paid time off • Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Krina Mallgren - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Answer customer inquiries and provide policy information. • Assist customers with policy changes and updates. • Process insurance claims and follow up with customers. • Maintain accurate records of customer interactions. QUALIFICATIONS: • Communication and interpersonal skills. • Detail-oriented and able to multitask. • Previous customer service experience preferred. Compensation: $44,000.00 - $50,000.00 per year Ready to Launch Your Career? About Our Agency State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.