Store Manager-Jordan Creek Town Center

Patient Accounts Representative (Full-Time)

The Iowa Clinic · West Des Moines, IA

Patient Accounts Representative Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different – we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of Patient Accounts Representative at The Iowa Clinic might look like? • Handle patient billing inquiries, collect payments, and provide outstanding customer service. • Research accounts, verify insurance benefits, and explain charges and balances. • Process payments, refunds, adjustments, and assist with payment arrangements. • Document account activity and maintain accurate patient records. • Monitor outstanding balances and follow up on account issues. • Ensure compliance with HIPAA and billing policies while resolving billing discrepancies. • Collaborate with internal teams to address complex account concerns. • Utilize Microsoft Office and billing systems while managing multiple priorities in a fast-paced environment. • Communicate effectively, remain professional under pressure, and maintain strong attention to detail This job might be for you if… • High school diploma or equivalent. Qualifications • Minimum 2 years' previous experience working in a medical office or billing environment with healthcare billing, insurance, or patient collections required. • Awareness of medical terminology required. Bonus points if… • You love exceeding people's expectations while primarily being on the phone • You enjoy having fun where you work • Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you • One of the best 401(k) programs in central Iowa, including employer match and profit sharing • Employee incentives to share in the Clinic's success • Generous PTO accruals and paid holidays • Health, dental and vision insurance • Quarterly volunteer opportunities through a variety of local nonprofits • Training and development programs • Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on • Monthly departmental celebrations, jeans days and clinic-wide competitions • Employee rewards and recognition program • Health and wellness program with up to $350/year in incentives • Employee feedback surveys • All employee meetings, team huddles and transparent communication

Night Auditor

Marriott · West Des Moines, IA

Compensation Type Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com Location Residence Inn West Des Moines 160 South Jordan Creek Parkway West Des Moines, IA 50266 Overview Saturday and Sunday overnight. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Responsibilities • Must be able to work with and understand financial information and data, and basic arithmetic functions. • Must be willing to cross train in other accounting or hotel-related areas. • Must be able to prioritize job functions in order to meet deadlines. • Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions in order to meet deadlines. • Ensure accuracy of all numbers reported including statistics. • Input and update financial information into corporate communications network. • Perform daily, weekly, monthly and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. • Ensure overall guest satisfaction. • Respond to governmental inquiries upon receipt. • Handle guest requests Qualifications • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. • Guest Service Experience preferred. • Computer knowledge/skills required. • Flexible and long hours sometimes required. • Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Late/Overnight shift • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management.

A major logistics company is seeking a Customer Experience Representative to manage customer freight orders and optimize service delivery. Responsibilities include ensuring customer satisfaction, managing relationships, and monitoring delivery processes. Candidates should possess a High School Diploma/GED or Bachelor's Degree with customer service or sales experience. The company offers comprehensive benefits including medical, dental, and paid time off.#J-18808-Ljbffr

We are looking for a Seasonal Receiver Stocker to provide exceptional customer service and assist in maintaining store organization. This role involves engaging with customers, managing inventory, and ensuring safety compliance. Join us to enhance yo