Back of House Team Member

$18–$20/hr

Customer Service Rep (TX, ID, NV)

Revolve · Spokane, WA

Spanish Customer Service Representative (TX/ID/NV) Main purpose of the role: Answering inbound calls, chats, SMS, and emails with professionalism and excellent support. Representing REVOLVE in a way that is consistent with our organizational values. We obsess over our customers! Required equipment will be provided. Other duties may be added as needed. Major Responsibilities: Essential duties and responsibilities include the following. Other duties may be assigned. • Answering inbound telephone calls and providing excellent customer support • Responding to customer questions and comments via phone, email, Live Chat, and SMS with speed and professionalism • Responsible for researching and resolving complaints to ensure customer retention and satisfaction • Follow up on all written correspondence and escalate to customer service manager on duty as necessary • Coordinate and follow up with other departments to ensure problem resolution and work together with other customer service team members to promote an environment of customer satisfaction Required Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Ability to demonstrate fluent and expert level English and Spanish Language skills - both written and spoken • Ability to work in a team environment • Ability to give and receive honest and direct feedback • Strong customer orientation with desire and willingness to help • Strong verbal and written communication skills • Ability to work in the intensity of a high-volume inbound call center and capability of upholding the highest quality standards for individual output • Knowledge of apparel construction and fabrication and various fashion categories • Ability to work required overtime when business needs warrant • Schedule flexibility as shifts can change based on needs of our customers Remote Work Requirements: • Ability to work autonomously in a virtual environment • Must be reachable and available by telephone, email, and instant message during work hours • Ability to meet set productivity standards on an ongoing basis • Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor) • Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted) • Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth) Minimum candidate qualifications: • Excellent English and Spanish spoken and written language skills • Experience with Microsoft word and excel • High School Diploma • Type 50+ words per minute Preferred qualifications: • 1+ years in Customer Service, help desk or call center experience • Type 60+ words per minute • Working knowledge of website navigation A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day. For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $18 - $20/hr. After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Front Desk Agent Part Time

Spottswood Companies · Spokane, WA

Front Office Agent Provide friendly and efficient registration and guest service needs for all guests while providing the highest level of guest satisfaction. Weekends and night shifts are required. Responsibilities: • Know your work schedule and follow it with a highdegree of reliability. • Interact with clients, vendors, and co-workers in a professional and customer service manner. • Maintain high standards of personal appearance and grooming. • Maintain a clean, neat and orderly work area. • Perform your job according to standard operating procedures. • Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook. • Implement hotel safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following OSHA Hazcom program and safe lifting techniques. • Utilize protective equipment, when applicable. • Promptly report accidents, injuries, property damage or loss to supervisor. • Promptly report substandard (unsafe) conditions to supervisor. • Keep accurate communication flowing freely among all hotel departments. • Inform management promptly of any work-related problems or guest complaints. • Maintain professional, amicable relationships with all resort departments, managers, staff, vendors, and community and professional contacts. • Promote excellent guest service throughout the resort by demonstrating friendly, courteous and helpful attitudes toward all guests. • Attend all scheduled training classes and meetings. • Train and supervise other employees as directed by management. • Continue to learn and grow in your position. • Perform any reasonable request as assigned or directed by management. • Provide for a safe work environment by following all safety and security procedures and rules. • Arrange for reasonable accommodations for person(s) with disabilities. • Assist person(s) with a disability. • Comply with all applicable federal, state and local laws and ordinances as they apply to the hotel, guests and employees. Essential Job Functions: • To provide and maintain standards of excellence in quality and service as established in hotel S.O.P.'s • To handle proper registration and check out procedures for all guests in accordance with accounting procedures. • To respond to all guest questions and inquiries in a timely and friendly manner. • To maximize room revenue and occupancy levels through suggestive selling and yield management techniques. • To review daily reservations for special requests, comments or instructions and handle appropriately. • To maintain knowledge of current rates, packages and promotions and administer accordingly. • To acquire working knowledge of guest rooms, in-house facilities and local information. • To promote all in-house facilities. • To handle all reports and paperwork accurately and in compliance with all requirements established regarding cash and check handling, posting transactions, credit cards, deposits, adjustments, corrections, transfers and shift balancing. • To adhere to key control procedures for all guest rooms. • To comply with procedures for use of guest safe deposit boxes. • To assist front office manager, other guest service agents, reservations and PBX operators as needed to ensure smooth operations. • To prepare and process all daily amenity requests. • To properly process guest mail, messages and packages to ensure receipt of same by guest. • To verify housekeeper's report of room status immediately after receiving to ensure status of vacant, occupied and dirty rooms. • To keep management promptly informed of all problems or unusual matters of significance so prompt action can be taken. • To communicate effectively with following shift, housekeeping, PBX, engineering and accounting to ensure smooth operations. • To attend all meetings related to front office operations as prescribed by front office manager. • To comply with all procedures governing the use and handling of assigned cash bank. • Must have developed English language skills to accurately and effectively communicate in verbal and written form with guests and employees so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required. • Must be able to add, subtract, multiply and divide accurately. • Must be able to stand for long periods of time with minimum sitting and walking. • Use of full range peripheral vision. • Ability to use and operate computers and office equipment. • Must be able to stoop, bend and twist. • Must be able to lift, push and pull up to 30pounds with or without an accommodation. Qualifications Required: Education: High School graduate or GED Experience: One-year experience working in a guest oriented and cash handling position required. One-year experience in a front office position preferred.

Part-Time Water Sample Collector

Phigenics · Spokane, WA

Job Opportunity Phigenics is seeking a candidate with a flexible schedule who is interested in working 25-50 hours on average per month during normal business hours in the Seattle, WA metro area. We will train the right person to take on-site readings via a testing instrument (i.e., chlorine, temperature, and pH readings) and collect building water samples to be sent to a lab for cultures. Travel within a 100-mile radius is expected on occasion. The position requires self-motivation and the capacity to work independently. Must have excellent communication abilities and basic computer skills. The job often requires a great deal of walking around client sites, may include climbing stairs or ladders, and may require lifting up to 25 pounds. Once fully trained, the employee may be expected to mentor or train peers to ensure consistent knowledge sharing and team development. High School Diploma or GED required. Some college courses in Chemistry or Biology are a plus. A valid driver's license and an acceptable driving record for at least two years are required. If interested, please submit your resume highlighting your experience and how it directly applies to the above requirements. An employer-matched 401K plan is offered, and mileage reimbursement is available! Phigenics LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

$25/hr

Line Locate Technician | Dunkirk, NY (DOT)

Acrt · Spokane, WA

Bermex, Inc. Full time Regular About The Team At Bermex, we put value on our customer relationships. We're always looking for a way that we can delight our customers by going the extra mile. Bermex offers expert meter reading services and solutions to utilities and associated organizations throughout the United States, including leak detection, atmospheric corrosion, line location, software service solutions, as well as water, gas, and electric meter reading. At Bermex, we are always looking for motivated individuals who enjoy working independently and love the outdoors to become a part of our team. About the Role The Line Locator Technician reports to the Project Manager at Bermex. This position plays a key role in detecting and locating underground utility lines and pipes. This position also requires high physical activity, excellent attention to detail, and exceptional flexibility day to day. ***Salary Transparency: Pay for this role is at $25/hour. *** What You'll Do Line Locating: • Receive work tickets from the 811 system • Read and interpret utility maps showing underground utilities • Use magnetic sensing equipment and maps (Sure-Lock Utility Pro) to identify the location of underground utility lines and pipes • Use color coded spray paint is used to mark the location and type (Electric, water, gas, telephone, etc.) of underground line • Work in various weather conditions and use shovels necessary to pin-point the location of underground utilities • Follow strict Utility, State and Federal guidelines for Utility Line Marking • Provide records of work performed using a digital camera and laptop Team Collaboration: • Participate in safety meetings • Provide timely reports and documentation to management per procedures • Escalate issues and questions to Supervisor per procedures • Report customer, equipment and vehicle issues immediately Customer Communication: • Refer all consumer complaints to the appropriate authorities • Provide general information about utility lines or pipes to customers, when applicable • Use telephones, tablets, and/or computers to communicate Other duties as assigned. About You Must haves: • Education: None. Must be at least 18 years of age • Experience: No experience necessary, employees will be trained. Upon hire, the candidate will need to complete and pass all Pipeline Operator Qualification (OQ) training. Must possess a valid driver's license Nice to haves: • Education: High School Diploma or GED. • Experience: 1 or more years of experience in line locating Your Skills: • Ability to multi-task, and work independently and as a team • Exceptional flexibility in daily routines and scheduling • Adequate time management skills to finish work in a timely manner • Excellent communication skills, comfortable interacting with management and customers • Ability to interact with unhappy or negative customers in a professional manner • Excellent attention to detail for problem solving and finding • Ability to walk long distances and prepare for weather conditions, accordingly This role would not be a good fit if you: • Do not enjoy working independently • Do not enjoy working in outdoor conditions • Do not enjoy walking long distances • Are not flexible and do not enjoy adapting to your current work schedule or routine • Do not have adequate planning and time management skills to finish a day's work in a timely manner Drug/Alcohol Testing: • Drug/alcohol testing is required • Drug/alcohol testing required per Non-Regulatory requirements for employees working with water, electric, and meters • Drug/alcohol testing required per Federal DOT regulations for employees working with gas meters Benefits Health and Safety: • Group health plans including medical/prescription, dental, vision and a variety of other coverage options • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability • Flexible Spending Accounts or an option for a Health Saving Account with company match • Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement: • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost • Roth or Traditional 401(k) Retirement plan with company match PTO Plans (after 90 completed days of service for full-time employees): • Paid Vacation • Paid Holidays • Paid Wedding Day • Veterans Day paid time off for our veterans • Paid Sick Time (New York based positions ONLY) Perks/Allowances: • Company vehicle (for all driver-based positions) • Gas card for company vehicle (if applicable) • Company provided cell phone or mobile allowance (if applicable) • Boot allowance from approved vendors • Daily per diem for travel-based positions Where We Work Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Company: ACRT, Inc.