Judicial Operations Clerk

Job Description The Iowa Judicial Branch, in Polk County, seeks applicants for a Judicial Operations Clerk - Juvenile to perform crucial administrative, data entry, and customer service skills for efficient court operations and the integrity of court records. The Judicial Operations Clerk - Juvenile is responsible for processing and managing juvenile filings and related case documents, including motions, adoption requests, CINA, Delinquency, Adoption, Guardianship, and Mental Health/Substance Abuse petitions, filings, and orders. The role includes verifying accuracy of caseinformation in court systems, ensuring filings are complete and properly signed, confirming payment of fees, updating litigant and attorney information, maintaining accurate case records, and routing documents to judges as required. The clerk also provides assistance to the public, attorneys, and other court staff as needed. The clerk will work with juvenile and children's organizations throughout Polk County. The successful candidate will be able to learn and navigate court record-specific computer programs and technology. This position will have the ability to professionally communicate in person and on the phone with a variety of court users. The successful candidate will have keen attention to detail to maintain the accuracy and integrity of court records. What's in it for you: • Collaborative, positive professional work environment • Opportunities to make a widespread difference in the Iowa communities • Excellent benefits package • Paid Holidays/Vacation/Sick Leave • Iowa Public Employees' Retirement System (IPERS) plan • Employee discount program • Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program. The pay range for this position is $21.98 - $34.74 per hour. This is a contract-covered, FLSA non-exempt position. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience. Position classification is determined as the 'best fit' of the duties assigned to and performed by a position. This position is classified as a Judicial Operations Clerk as summarized below. Summary Perform customer service, clerical, and administrative work necessary for court operations. Examples of Duties and Responsibilities • Provide customer service by responding to inquiries from the general public, attorneys, and court employees. • Assist court users with resources, equipment, and services. • Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures. • Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy. • Perform basic bookkeeping and accounting tasks, including cashier duties and processing. • Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use. • Provide office support such as maintaining organization, equipment, and supplies. • Other duties as assigned. Knowledge, Skills, and Abilities • Familiarity and understanding of court operation support, record keeping, and filing. • Basic computer database, software, and math skills. • Ability to secure confidential data and maintain confidentiality. • Ability to prioritize work and meet deadlines. • Verbal and written communication skills. • Attention to detail. • Reliable transportation and the ability to travel. The Iowa Judicial Branch is an Equal Opportunity employer. Applicants may review the Equal Employment Opportunity Utilization Report from the Iowa Judicial Branch website as part of our commitment to transparency and compliance with federal and state regulations. Please go to www.iowacourts.gov and click on the Careers page. Candidates need to complete the NEOGOV application and attach a cover letter and resume. Final applicants are subjected to a criminal background check. The Iowa Judicial Branch is an E-Verify employer. This position is covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME). This is a non-merit position with the Iowa Judicial Branch. Candidates must follow the instructions in the "To Apply" section. Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise. Minimum Qualification Requirements The incumbent must meet the minimum requirements to qualify for the position. • High school diploma (or high school equivalency diploma). • One (1) year of full-time equivalent professional office experience in business support, court, or legal support. Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience. Additional Information May be designated to give bond per Iowa Code §602.8101.3 Additional Qualification Requirements Preferred Qualifications • Experience with court or legal process or terminology. • Experience with accurate record keeping. • Experience securing confidential information