Retail Shortage Control - Part Time

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Call Center Representative – Medicaid Member Support (Bilingual English/Spanish) Location: Remote-South Carolina, North Carolina and Georgia. Pay Rate: $17.50 per hour Employment Type: Full time Shift Information: 40 hours per week Job Summary: We're hiring a Call Center Representative-Medicaid Member Support (Bilingual English/Spanish), where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service support in a fast-paced call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures. • Gathers information, assesses caller needs, researches, and resolves inquiries, and document calls. • Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status. • Follows documented policies and procedures including call handling and escalations. • Overall acts as an advocate for Medicaid members to ensure their needs are met. • Navigate across multiple computer screens while accessing and reviewing information from various applications. • Utilizes 5 systems to gather information and document up to 3 systems Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment and Internet Speed test. • A minimum of 1-year call center experience in telephone customer service or related experience. • Computer literacy and ability to use multiple programs and navigate multiple screens. • Comfortable working within established processes and procedures.   Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Proficiency in navigating multiple systems and maintaining accurate documentation. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center or customer service experience. • Experience handling inbound customer support calls. • Bilingual skills in English/Spanish preferred.   What We Offer: • Pay Rate is $17.50 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • No weekend. • Training is 4 weeks (8:30 am – 5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation. • Full time schedule (40 hrs. per week) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Healthcare Customer Service Representative Location: Remote Pay Rate: $16.00 per hour Employment Type: Full-time Shift Information: 40 hours per week Job Summary: We're hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals. Key Responsibilities: • Provides 24/7 phone coverage for our partners and handles inquiries. • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution. • Identifies customer needs by referring to case notes and examining each as a specific case. • Performs routine call center activities concerning business products and services. • Uses standard scripts and established guidelines and under supervision, to meet SLAs. • Provides customers with information that is specialized and communicated in a warm empathetic manner. • Gathers all necessary information to update the database. • Escalates issues to senior levels, based on complaints or concerns. • Explains company policies to customers. • Expand skills within an analytical or operational process and maintain appropriate license, training, and certifications. • Apply experience and skills to complete assigned work. • Works within established procedures, practices, and with a moderate degree of supervision. • Performs business support or technical work, using data organizing and coordination skills to complete assignments and in some areas, requires vocational training, certifications, licensures, or the equivalent experience. • Provide day-to-day contracted services to external clients and contracted services may include technical or non-technical customer support, transaction processing and sales & marketing services. • Performs other duties as assigned and comply with all policies and standards. Required Qualifications: • Must be 18 years of age or older. • Have a High School Diploma or an equivalent of education required. • Must be able to submit to a pre-employment screening and drug test. • Have legal authorization to work permanently in the United States without requiring a visa transfer or visa sponsorship. • Customer service or call center experience preferred. • Must pass the Call Center – Service Skills Assessment. • Must have Customer Service Experience in a Call Center environment is preferred. • Must have MS Office experience-ability to proficiently use Word and Outlook. • Must have experience working with Medical Insurance, Medicaid or Pharmacy Benefits preferred. • Must be able to work weekends and some holidays (some nights, weekends, holidays as this is a 24/7 operation).   Preferred Qualifications: • Strong customer service, communication, and problem-solving skills. • Experience handling escalated customer concerns and complex issues. • Positive and energetic attitude. • Ability to communicate clearly and confidently. • Ability to multi-task and manage time effectively. • Attestation to detail, grammar, and spelling accuracy. • One year of medical insurance or medical office experience, preferred. • Computer system experience with data entry and database documentation knowledge. • Previous call center in a customer service background environment. • Experience handling inbound customer support calls.   What We Offer: • Pay Rate is $16.00 per hour (Bi-weekly pay), which may be your state's minimum wage. Please take this into consideration when applying. • Benefits from day one (medical, dental, vision) for eligible roles. • PerkSpot – Employee discount program. • Paid time off and holidays. • Paid training. • Equipment provided. • Career growth and advancement opportunities. • Supportive and inclusive work environment. • Training hours: 9:00 AM – 6:00 PM (PST). • Full-time schedule: 10:00 AM – 7:00 PM (PST) We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, HI, MA, IL, MT, NY, & Puerto Rico Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, WA – Seatle, Washington, DC Apply now and make an impact from day one Pay Transparency: Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. #Remote44 Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .

OTR Class A CDL Truck Drivers Double J Transport is a third-generation family-owned trucking company where you are known by your name and not your truck number. We are seeking Class A CDL OTR truck drivers. PAY & HOME TIME • Solos Earn $85k - $95k-$97k / Yr • Teams Earn $90 - $105k / Yr • 100% No Touch Freight - Some Drop & Hook EQUIPMENT • Newer Freightliner Cascadia's • Governed at 70 foot and cruise • APU's • EZ pass for tolls/pre pass for scales • 1800-WATT Inverter • TV/Microwave mounts • built in refrigerators BENEFITS • Medical, dental and vision insurance, we pay 60% premium! • Health Savings Account (HSA) • Dependent Care Flexible Spending Account • Short/long term disability, accident death & dismemberment, and accident insurance • Life insurance, $10,000 coverage with option to purchase more • 6 paid holidays-$100 a holiday whether you work it or not! • Paid vacation • 401k retirement plan w company match-25% of the first 8% you contribute • Built in $0.15 cpm per diem (pre-tax) OPTIONAL • $1000 Retention Bonus when you are employed with Double J Transport for 6 months • Referral Bonus (Total $2000 = ($500 when driver makes first delivery - $500 at 2 months - $500 at 4 months - $500 at 6 months) **Each $500 bonus is to you, the driver as a lumpsum, not over weeks and months. ($500 each milestone) ** Company Requirements: • Minimum 6 month of verifiable CDL A Truck Driving Experience (Not Including Mentorship Periods) • Clean Driving Record & MVR • No SAP Opportunities • Excellent Job Tenure - Stable Work History Click to APPLY NOW or call 262-674-1901

OTR Class A CDL Truck Drivers Double J Transport is a third-generation family-owned trucking company where you are known by your name and not your truck number. We are seeking Class A CDL OTR truck drivers. PAY & HOME TIME • Solos Earn $85k - $95k-$97k / Yr • Teams Earn $90 - $105k / Yr • 100% No Touch Freight - Some Drop & Hook EQUIPMENT • Newer Freightliner Cascadia's • Governed at 70 foot and cruise • APU's • EZ pass for tolls/pre pass for scales • 1800-WATT Inverter • TV/Microwave mounts • built in refrigerators BENEFITS • Medical, dental and vision insurance, we pay 60% premium! • Health Savings Account (HSA) • Dependent Care Flexible Spending Account • Short/long term disability, accident death & dismemberment, and accident insurance • Life insurance, $10,000 coverage with option to purchase more • 6 paid holidays-$100 a holiday whether you work it or not! • Paid vacation • 401k retirement plan w company match-25% of the first 8% you contribute • Built in $0.15 cpm per diem (pre-tax) OPTIONAL • $1000 Retention Bonus when you are employed with Double J Transport for 6 months • Referral Bonus (Total $2000 = ($500 when driver makes first delivery - $500 at 2 months - $500 at 4 months - $500 at 6 months) **Each $500 bonus is to you, the driver as a lumpsum, not over weeks and months. ($500 each milestone) ** Company Requirements: • Minimum 6 month of verifiable CDL A Truck Driving Experience (Not Including Mentorship Periods) • Clean Driving Record & MVR • No SAP Opportunities • Excellent Job Tenure - Stable Work History Click to APPLY NOW or call 262-674-1901