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Revenue Cycle Patient Account Representative I

Saint Francis Health System · Tulsa, OK

Full-timeHealthcare - Allied HealthPosted 7+ days ago
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Job description(tap to read)

Current Saint Francis Employees - Please click HERE ( to login and apply. Full Time Days Previous patient billing experience preferred Monday-Friday/ day shift JobSummary: The Revenue Cycle Patient Account Representative I supports Saint Francis Health System (SFHS) by ensuring patients experience clear, accurate, and timely resolution of their accounts. This role plays a key role in reducing financial stress for patients by helping ensure their insurance claims are processed correctly, questions are answered promptly, and issues are resolved efficiently. Working both independently and collaboratively, the representative helps patients navigate the billing process with transparency and compassion, contributing to a positive overall care experience. Communication occurs through Epic with physician offices and clinical areas, as well as through payer portals or telephone calls with third-party carriers to prevent delays and ensure patients receive accurate and fair account outcomes. Minimum Education: High School diploma, or GED. Licensure, Registration and/or Certification: None. Work Experience: None. 1 year of experience in a health insurance field, preferred. Knowledge, Skills, and Abilities: Knowledge of Microsoft 365 and other applicable software. Knowledge of all general office equipment. Basic knowledge of healthcare and insurance terminology. Working knowledge of medical billing and insurance follow-up processes. Excellent communication skills, both written and verbal, that present clear and concise information. Effective interpersonal, problem solving, and customer service skills. Strong financial, analytical, and decision-making skills. Excellent organizational skills. Strong ability to work in a team and professional environment. Sound ability to organize and prioritize work and be detail oriented. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing deadlines. Ability to navigate insurance websites to access patients' eligibility and payment information. Essential Functions and Responsibilities: Responsibilities may include a variety of patient account management activities, with specific areas of focus assigned based on departmental needs. Verifies insurance coverage and ensures accurate representation of information on patient accounts. Manages and works through assigned work queues. Processes tasks such as reviewing, handling follow-up actions, and ensuring timely resolution of work queue items. Maintains positive work relationships, contributes to a team environment, and supports department goals through Quality Assurance and educational activities. Participates in Epic upgrades and transitions. Adheres to Health Insurance Portability and Accountability Act (HIPAA) compliance and standards, ensuring all patient information is handled with the utmost confidentiality and in compliance with privacy regulations. Ensures compliance with No Surprise Act (NSA) requirements for proper financial handling and patient notifications. Reviews claims for accuracy, monitors electronic transmissions, researches rejections, and ensures proper posting of payments and adjustments in compliance with contracts and regulations. Conducts follow-up on outstanding balances by contacting insurance carriers, patients, and other stakeholders, documenting account activity clearly and accurately. Resolves denials and underpayments through appeals, rebills, and corrected claims using payer websites, Epic functionality, and other tools. Identifies and addresses billing, coding, or demographic issues; updates account information; and requests additional documentation as needed. Provides support to teammates, assists with training, and helps maintain productivity and quality standards. Maintains compliance with state, federal, and payer requirements, applying knowledge of Medicare, Medicaid, commercial, and managed care payers. Communicates professionally with patients, payers, and internal departments, escalating issues when appropriate. Monitors trends, system issues, and payer behaviors to prevent delays, reduce aging, and support efficient revenue cycle operations. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Corporate Business Office - Warren Clinic Location: Tulsa, Oklahoma 74136 EOE Protected Veterans/Disability

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ELECTRONICS TECHNICIAN

US Department of War · Tulsa, OK

Duties You will provide fully researched technical products that directly support the scheduling, execution, and certification of work. You will communicate prompt and detailed information to keep chain-of command informed on all issues. You will conduct investigations aboard ship to obtain information for development of or determine adaptability of working plans. You will ensure timely, technically accurate execution of design projects, document or drawing development or planning projects. You will be required to have successfully passed a non-nuclear electrical engineering division oral board with a supervisor panel.

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Saint Francis Health System logo

Student, Laboratory Technician

Saint Francis Health System · Tulsa, OK

Current Saint Francis Employees - Please click HERE ( to login and apply. This position is ECB status - requires a minimum number of worked hours per month as needed by the department; limited benefit offerings. Job Summary: Collects and prepares specimens for testing, conducts routine laboratory tests, and assists technologists as directed. Minimum Education: College science prerequisite courses for medical technology degree required and enrollment in the SFHS accredited School of Medical Technology. Licensure, Registration and/or Certification: None. Work Experience: 0 - 6 months related experience. Knowledge, Skills and Abilities: Adequate keyboarding skills to use the computer efficiently. Essential Functions and Responsibilities: Collects, receives, organizes, and prepares specimens for laboratory testing. Performs routine laboratory testing with supervision. Performs and records all quality control procedures required for testing being performed. Reports accurate test results. Conducts oneself in a professional manner with regard to communication and cooperation. Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field. Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Microbiology Laboratory - Yale Campus Location: Tulsa, Oklahoma 74136 Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This position has been identified as a safety sensitive position. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana. EOE Protected Veterans/Disability

Healthcare - Allied Health
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Safety/Security Officer On-Call

Youth Enrichment Services · Tulsa, OK

Responsible for planning, developing, implementing, overseeing, and integrating safety and security programs for the Center. Must be available to work any shift and day of the week due to a 24/7 operation.ResponsibilitiesEnsures and enforces all laws, rules and policies within his/her scope of authority.Foot patrols all assigned areas and remains alert for disturbances, fires, safety hazards, traffic violators, suspicious acts and persons, and other unusual conditions.Aids and assists visitors, student employees, and staff in every way possible.Performs building security and safety checks.Receives complaints and performs appropriate investigations.Provides transportation service as needed.Investigates vehicle accidents at the Center.Issues visitor passes and temporary parking permits.Performs main entrance duty.Assists staff in quelling disturbances.Prepares written accident reports and other reports as required.Coordinates recruiting, selecting, and training of security cadets.Participates in preparation and enforcement of Center's safety and fire prevention program.Conducts daily briefing with security cadets that cover assignments, proper dress, and procedures.Provides written and oral reports, briefings, or summaries to appropriate staff.Ensures all equipment is properly maintained.Provides vehicle checks to entering and exiting traffic.Adheres to required property control policies and procedures.Works towards meeting performance standard goals.Complies with all DOL guidelines, OFCCP regulation, Quality Assurance Plan (QAP), Bizzell policies and procedures, Job Corps notices and bulletins, and Center policies and procedures.Maintains good housekeeping in all areas and complies with safety practices.Follows CDSS plan and Code of Conduct system daily.Helps students become more employable through continuous reinforcement.Demonstrates and abides by The Bizzell Group's core values and operating principles.Models, mentors, and monitors appropriate Career Success Standards.Participation in PRH-mandated staff training is mandatory. Failure to participate may result in disciplinary actions up to and including termination.Assists in maintaining student security and accountability during training, day and evening, by continuously walking through those areas where students are being trained, having lunch, participating in dorm activities, recreational activities, and monitoring grounds over the entire Center.Performs other duties as assigned.Effective CommunicationPresents information both clearly and concisely and regularly confirms correct interpretation of information.Very high standard of communication skills both written and verbal for the presentation of facts and ideas.Shows professional non-verbal body language and actively listens to others.Organization of WorkAction oriented. Demonstrates the ability to handle several projects simultaneously with decision making, flexibility, and problem solving.Implements the key principles of time management, task allocation and priority assignment in addition to personal organization.Shows attention to detail and ability to complete work with the highest level of accuracy and efficiency.Continually seeks ways to improve employment service provided via development of professional skills and personal growth.ProfessionalismDemonstrates professional interpersonal skills when interacting with others. Abides by The Bizzell Group's Healthy Workplace Environment policy.Acts as team player and builds professional relationships with coworkers to achieve goals.QualificationsComputer literacy with basic computer functions, email, internet, and basic programs such as Adobe Acrobat.Knowledge in operating security and surveillance equipment.Knowledge of basic security procedures.High level of good judgement and observation skills.ExperienceTwo years security, law enforcement, military, or related experience. Safety related training preferred.At least one year in a residential living setting and background in youth programs preferred.EducationHigh School Diploma or equivalent required. Associate's Degree preferred.Certificates, Licenses, RegistrationsValid State Driver's License.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; to reach with hands, arms, talk, and listen. The employee is occasionally required to sit; to use hands and fingers to handle or feel; to taste and to smell. The employee must be able to occasionally lift and/or move up to 40 pounds. Specific vision capabilities required by this job include close vision, distance vision, and peripheral vision. Physical stamina is required to handle a full shift of being active and patrolling around the center.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level can vary from moderate to loud.#J-18808-Ljbffr

Full-timeLaw Enforcement
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