Customer Service Representative - State Farm Agent Team Member

$17.50/hr

Day Services Assistant

VODEC · Urbandale, IA

Direct Support Professional Vodec is seeking compassionate and dedicated individuals to join our team as a Direct Support Professional. As a Direct Support Professional, you will play a key role in providing support and care to individuals with intellectual and developmental disabilitieswho participate in our day habilitation program. This is a rewarding position where you will have the opportunity to make a positive impact in the lives of others. "By helping others reach their potential, you reach yours." Available Position: • Full-time; 40 hours per week • Monday-Friday 7:30 am to 3:30 pm; with Saturday hours as needed • Wage: $17.50 per hour • Hiring Bonus: $1,000 (paid in one increment after six months of continued employment) As a Direct Support Professional, you will be responsible for assisting individuals with daily living activities, such as personal care, meal planning and preparation, nutrition and cooking classes, medication administration, and household tasks. You will also provide emotional support, encourage community engagement and socialization, and assist with transportation to appointments or activities. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong desire to help others. Duties and Responsibilities: • Promote and encourage community integration and socialization opportunities in a positive manner. • Support and enrich the lives of individuals • Support personal goals • Assist individuals to gain knowledge and confidence in life skills • Teach skills to expand a person's independence • Reinforce therapies, including speech, behavioral support and physical therapy • Administer medications and maintain accurate medication records • Support individuals with hygiene, including personal care tasks and grooming • Ensure all needs are addressed in a respectful manner with dignity and personal choice • Complete and maintain required documentation and trainings We provide excellent benefits to eligible employees: • Medical, dental and vision insurance • Company-paid life insurance as well as voluntary life insurance • Short-term and long-term disability available • 403(b) retirement program with match • Paid vacation, paid sick leave and holiday hours • Career advancement opportunities • Generous employee referral bonus program • Opportunities for bonuses/incentives and internal recognition programs • Paid on-site training including CPR, First Aide, Mandatory Reporter and Medication Aide • Build relationships and make a difference • The MOST rewarding job you will ever have Requirements: • Must be at least 19 years of age • Completion of High School Diploma or GED • Possess a valid driver's license and current auto insurance • Pass all background checks • On the job training • Compassionate and patient demeanor • Ability to work independently and as part of a team • Excellent in-person and electronic communication skills and interpersonal skills • Vodec offers opportunities to take on more responsibility, advancement and grow your career. Vodec's mission is to provide services to persons with disabilities in order that those persons may live, work and participate in the community in the least restrictive environment to achieve their full potential. Our purpose is to support and advocate for persons with disabilities so those persons have opportunities to develop to their fullest potential, to interact with society, to experience a sense of belonging and to contribute something of themselves at their own levels of ability. Disclaimer I understand that providing false, misleading or inaccurate information on the application, on the resume, or during an interview is grounds for disqualification from employment.

Crew Member

Papa Murphy's · Urbandale, IA

Tired of working for Bosses? We train our Leaders to influence people through Trust and Credibility. Not control them and boss them around. Our Leaders are Grown-ups! 'If you want to do something you have never done, you have to BE someone you have never BEEN' Crew Member We close at 8pm! There are no hot fryers, no ovens, no delivery. We just make uncooked pizzas to take home and bake. Flexible hours, great environment and all of our hourly employees are paid tips. We have averaged over $3.00 per hour in tips in our company. If you like working mornings and early afternoons, let us know, we could uset some great food preppers to help get ready for the evening shift. Coaching and Training: Tired of working for bosses? As the owner of Papa Murphy's I am dedicated to training up our management staff with the best service industry leadership training academy in Iowa. We founded our own Leadership Academy (www.joelsmithcoach.com) for the purpose of helping leaders get unstuck and over the hump to find their way in the service industry. Also see: You will receive professional one on one and group leadership development training as part of your employment with our company from an accomplished John Maxwell Certified Coach and Trainer with over 30 years of experience in the restaurant industry. Within our 8 stores we have over 75+ years of leadership (GM or higher) experience on our staff. Leadership doesn't happen by mistake! Leaders are not born, they are developed! Our Purpose Statement: We exist to impact our people by inspiring personal growth. Empowered team members create great customer experiences. Our Core Values: • Trust is the foundation to leadership. • Modeling the right things, shapes the right behavior. • Equipping our people to achieve personal excellence. • Putting our people first through encouragement and support. If you are interested in applying for a management position with our company please reply with your resume for consideration. Job Type: Part-time You can also apply at Crew Member: "You are applying for work with BES-t Investments LLC, a franchisee of Papa Murphy's, not Papa Murphy's International, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." Summary Description: The Crew Member is responsible for the following, but not limited to, duties and responsibilities while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. Duties and Responsibilities: • Exhibit readiness to perform role by wearing a clean and wrinkle-free, uniform and showing up at the assigned time. • Prioritize and complete tasks, which if not done could jeopardize the stores operation. • Adhere to Papa Murphy's store "Performance Standards." • Comply with all sanitation and safety standards. • Greet all guests to create a welcoming environment. • Handle phone and online orders for guest pick-up. • Keep assigned area neat, clean and well stocked. • Perform all tasks/duties assigned by immediate supervisor. "Front of House" • Work all counter stations or other assigned station. • Assist guests in making menu selection, review specials, handle club cards, and participate in add-on sales. • Wrap pizzas properly, repeat orders to guests, give verbal baking instructions to all guests, thank and invite the guests back. • Present order to guest within the 3-minute door to door service time. • Assist guests if necessary to carry pizzas out to their car or hold the door open. • Follow proper cash, check, credit card and food stamp transactions; ring up order and follow proper cash handling techniques. • Follow proper void/refund procedures. Process coupons and gift certificates with the assistance of immediate supervisor. "Back of House" • Learn to complete operating and safety knowledge of mixer, sheeter and dicer if needed. Make all products following the portion charts or job aids within the average time as described in the Papa Murphy's "Performance Standards". • Store and rotate all products before and after prepping to ensure quality. • Mix dough to recipe and dough balls to standard when/if necessary. • Sheet, wrap, date, and store crusts to standard. • Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor. Required Qualifications: • Education: • High school diploma or equivalent preferred but not required. • Degrees, Licensure, and/or Certification: • Food Handlers Card and/or Serve Safe Certified preferred but not required. • Knowledge, Skills, and Abilities: • Effectively read, speak, write and communicate. • Build and maintain positive relationships with supervisors, co-workers and guests. • Be a team player with a great attitude. • Basic math skills required. Other requirements: • Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms. • Occasionally required to bend and stoop, kneel or crouch. • Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping. • Must be able to lift and/or move up to 30 pounds. • Maintain punctual and regular attendance at work. The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supply Technician and Driver

UnityPoint Health · Urbandale, IA

Overview *Part Time Opening: 1-2 shifts/month Responsible for safe and timely delivery of supplies, medication, and equipment to patients. Communicates with patients in a kind, courteous, caring, and professional manner at all times. Maintains detailed log of all time, deliveries, disposal, and pick up of supplies, medication, and equipment. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: • Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities • Ensures quality and safe delivery of services to patients. • Uses equipment and supplies safely, effectively, and efficiently. • Packages, processes, and ships pharmacy products per policy • Maintains cold chain shipping containers and ice packs daily • Constructs cold chain shipping containers as needed • Consistently utilizes a holistic approach considering physical, psych/social, spiritual, educational, safety and related criteria appropriate to the age of patients served in assigned service area. • Receives, issues, stores and distributes all equipment, supplies or other materials with accurately completed documentation of the transaction. • Maintains a detailed audit trail of all transactions involving equipment, supplies or other materials that has been received, delivered or disposed. • Transports and delivers supplies, equipment or other materials in accordance with compliance, accreditation and regulatory guidelines. • Assists with providing proper and secure storage for all supplies, equipment or other materials. • Utilizes aseptic technique when handling sterile supplies. • Maintains appropriate levels of supplies, equipment or other materials. • Answer the telephone, screen and route all incoming telephone calls to the appropriate person or take messages according to office policy and procedure. • Greet clients providing courteous, caring and professional assistance. • Communicates effectively and in a positive manner with internal and external customers. • Creates positive working relationships with patients, physicians, and other IHHC staff. • Maintain regular and consistent attendance at work. • Behave in a manner consistent with Mission, Vision, Values and Expectations for Excellence. • Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines. • Maintain compliance with Personnel policies and procedures. • Behave in a manner consistent with all Corporate Compliance policies and procedures. • Perform other duties as requested by Pharmacy Manager to facilitate the smooth and effective operations of the office. Qualifications Education: • High School or Vocational School graduate or an equivalent combination of education and experience. Experience: • Previous customer service and/or healthcare setting experience. Licensure/Certifications: • Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements. • Maintenance of an acceptable motor vehicle record (i.e. no "OWI" convictions in last 7 years or no more than 3 moving violations in last 3 years) • Valid Mandatory Reporter course completion by state(s) requirement • Registered with the Iowa Board of Pharmacy as pharmacy support person #UPaHomeNursing

Service Coordinator Order Experience , IA

Numotion · Urbandale, IA

Service Coordinator Order Experience I At Numotion, we're on a mission to improve the lives of people with disabilities. As North America's largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We're committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. Job Purpose: Receives and implements service and repair requests and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system. Key Responsibilities: • Assists customers with service & repair requests, enters and maintains accurate data in order processing system while progressing orders through to completion. • Releases purchase orders for replacement parts accurately and in a timely manner, facilitating completion of warranty and RA documentation as appropriate. • Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times; communicates to customers their financial responsibility. • Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. • Coordinates scheduling & routing of service techs on request. • Reconciles routes and daily schedules to ensure proper allocation of service technician's time, reporting discrepancies to management. • Meets all set productivity and performance standards. • Participates in Service & Repair initiatives to continually improve department results. • Other duties as assigned by manager. • Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion's mission. • Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. • Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority. • The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. Required Qualifications, Skills, and Experience: • High school diploma or general education degree (GED) or equivalent combination of experience and education. • Minimum one year of customer service experience. Preferred Competencies and Qualifications: • Strong communication skills, both written and verbal • Strong listening, organization and priority setting skills. • Ability to work in a fast-paced environment and juggle multiple priorities. • Ability to think quickly, assess a situation and make a sound decision. • Ability to provide best-in-class customer service • Working knowledge of service order processing experience. • Knowledge of complex rehab equipment and products. • Prior experience working in durable medical equipment industry. • Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers. • Knowledge of MS Word, Excel, PowerPoint, and Outlook. Physical Work Requirements: • Prolonged periods of working at a desk and/or on a computer. • Frequent use of hands, wrists, fingers associated with computer equipment. • Occasionally move and reach with arms and hands. • Ability to communicate effectively. • Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.