Online Order Filling Team Associate

$110k–$148k/yr

Manager, Merchandising

Disney Experiences · Kissimmee, FL

Manager, Merchandising Manager, Merchandising – Premium Toys, Glow & Bubbles Reporting to the Senior Manager, Merchandising, this individual will be responsible for setting the merchandise strategy and vision for a complex, multi-subclass 3D product portfolio spanning premiumtoys, glow and bubble products. This role delivers consumer-centric, trend-right, high-quality product assortments across all owned and operated channels — translating franchise priorities and guest insights into category-defining product lines that balance play pattern innovation, collectability, core offerings and gifting. This role will sit onsite in Kissimmee, FL. This role is specific to the Premium Toys, Glow, and Bubbles categories and requires demonstrated Hardlines product development and merchandising experience. Executes the daily implementation of the product strategy for Premium Toys, Glow and Bubbles Consumer obsessed, constantly balancing the art and the science of merchandising to find opportunities, elevate brand and delight our consumer Develop targeted strategies for the Kidult consumer segment — adults 18+ purchasing product for personal use, nostalgia-driven collecting, or display — including premium price tier development, limited edition and collectible mechanics Relentlessly monitor the global competitive landscape and consumer zeitgeist to capture opportunity Champions products developed in collaboration with the design teams to capitalize on trends, anticipate consumer demand and drive product innovation in category Develop product strategies that define play pattern intent — articulating how the consumer will interact with and derive ongoing value from the product — and establish deliberate packaging intent across formats Consolidates the product needs from all regions and channels to develop one product brief to design ensuring needs of all businesses are met Find commonality in consumer, customer and market trends to minimize duplication / cannibalization; identify areas to reduce complexity and increase productivity. Establish perspective on what's working and why to consistently improve product line Partners with Product Design and Sourcing to deliver seasonal product lines for vertical and wholesale business models that meet KPI business objectives including sustainability goals Lead merchant-initiated product development independent of the formal Product Design structure— authoring product briefs, identifying category gaps, and driving concept through commercialization in direct partnership with sourcing and manufacturing vendors Understand and support the worldwide segmentation at right price/value from value to premium Execute against opportunities to leverage products, co-brands and collaborations globally Track development counts and KPIs targets Leadership / Management Serve as the category ambassador across cross-functional teams — showing up with a clear point of view, energy, and deep product knowledge at every stage of the go-to-market process and in every partner interaction where the business is represented Actively participate in conversation and activities with sourcing to cost the line, run financial scenarios Actively participate in conversation with design to create a product line in all activities, key milestone meetings Manages direct report(s) (if applicable) with immediate feedback on performance and weekly touch bases to review deliverables, regular development and coaching Qualifications 5+ years of progressive experience in Hardlines Merchandising Demonstrated hands-on Hardlines merchandising and product development experience across 3D categories, including familiarity with the distinct manufacturing, regulatory and quality control requirements Experience in building an omni-channel product line for a category or categories of business Experience working in highly matrixed and/or global product companies a plus Demonstrated ability to capitalize on market trends and consumer zeitgeist to maximize value creation throughout the trend cycle Demonstrated understanding of the Kidult consumer segment, with experience developing product or assortment strategies that balance traditional child-focused play value alongside premium, nostalgia-driven, and display-oriented product strategies that resonate with adult collectors Experience developing play pattern briefs and packaging intent strategies across Hardlines categories, with fluency in how packaging format decisions directly impact consumer perception, purchase behavior, and collecting engagement Strategic thinker with the ability to drive execution against a financial plan Strong interpersonal skills and ability to influence a diverse audience including experience working with external partners and business owners to bring product and assortments to the market Strong Team Player – The ability to build & foster collaborative partnerships across functions & departments Required Education Associate's Degree or equivalent work experience The hiring range for this position in Kissimmee, FL is $110,000.00-$147,500.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. About Disney Experiences: Disney Experiences brings the magic of Disney stories and franchises to life through theme parks, resorts, cruise ships, unique vacation experiences, products and more around the world. Disney shines in the travel industry with six resort destinations in the United States, Europe and Asia; a top-rated cruise line; a popular vacation ownership program; and an award-winning guided family adventure business. Plus, Disney's global consumer products operations include the world's leading licensing business; the world's largest children's publishing brands; one of the world's largest licensors of games across all platforms; and Disney store locations around the world and on the web. About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with Disney Global Product Dev & Creative, which is part of a business we call Disney Experiences. Disney Global Product Dev & Creative is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. Disney champions a business environment where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a constantly evolving world.

Front Desk Agent

Guest Services · Kissimmee, FL

Front Desk Agent Compensation Amount: 16.00 USD Hourly Job Summary The Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. Job Description Essential Functions • Provide administrative, reception and program support to management and staff. • Manage phone activity including providing general knowledge to callers. • Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner. • Register and assign rooms to guests. • Provide quotes for room rates and up-sell the guest when possible. • Assist in coordinating the Front Desk and the Housekeeping Department. • Verify that the correct charges and credits are posted to the corresponding guest folio. Collect payment for charges on the guest folio. • Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. • Responds to guest inquiries. • Resolves guest complaints within scope of authority, otherwise refer the matter to the management. • Maintain awareness of safety issues, and report them immediately to your manager. Skill and Knowledge Requirements Include • High School Diploma preferred. Minimum of at least 16 years of age. • Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously. • Computer proficiency. • Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. • Ability to arrange and coordinate schedules for reservations. • Excellent interpersonal, administrative, telephone and other communications skills. Physical and Mental Requirements • Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment. • Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally. • Ability to stand for the entire work day and to climb steps regularly. • Ability to sit at a desk and monitor phones for extended amounts of time. • Ability to withstand temperatures in indoor and outdoor environments. • Reading and writing work-related documents in English. • Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. • Constantly communicates and receives verbal communication with other employees in a fast-paced environment. • Physical presence at the job site is essential to perform job duties. Equipment Used • Typical office equipment (computers, phone system, fax, copiers, scanners, among others). • Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Our Commitment to Diversity, Equity, & Inclusion: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Serves patients by greeting and helping them in a professional and courteous manner; scheduling appointments; maintaining records and accounts. Front Desk Coordinators must interact smoothly with the back-office personnel as well. Job Duties: • Verifies patient information by interviewing patient; recording medical history, and confirming purpose of visit. • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential. • Counsels patients by transmitting physician's orders and questions about treatment and medication instructions. • Reviews, completes and submits refill requests. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. • Keeps supplies and medications ready by inventorying stock. • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements. • Administer Mental Health Status • Administer Mental Health Questionnaire • Promptly capture accurate and detailed documentation of the patient's encounter. • Input gathered data into the electronic health record following the instructions of the healthcare provider. • Assist the provider in navigating the electronic health record. • Assist in responding to various messages as directed and instructed by the provider. • The Medical Assistant is NOT permitted to make independent decisions. • The Medical Assistant cannot develop or provider treatment plans, orders, or send prescriptions. • Please refer to Patient Care Coordinator and Medical Scribe job description for further clarification on your job responsibilities • Greet patients and visitors in a courteous and friendly manner, in person or on the telephone; answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person. • Keeps patient appointments on schedule by notifying provider of patient's arrival. • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining organized the reception and waiting area at all times. • Protects patients' rights by maintaining confidentiality of personal and financial information. • Ensures availability of treatment information by filing and retrieving patient records. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients. • Maintains operations by following policies and procedures; reporting needed changes. • Contributes to team effort by accomplishing related results as needed. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental Insurance • Disability insurance • Flexible schedule • Health insurance • Life insurance • Paid time off • Paid training • Vision insurance Schedule: • 8-hour shift • Monday to Friday Experience: • Front Desk/Medical Assistant: 5 years (Preferred) • Customer service: 1 year (Preferred) Work Location: In person

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! Under the oversight of the Manager, Facility Operations, is responsible for the interior maintenance, outfitting and facilities of the company's vessels and Island destinations. Responsibilities • Create and maintain Continuous Review Processes (CRP) • Work with Facility Manager and ship facility teams to see that SQS standards are maintained • Assists with specifications for new ships • Seeks to minimize cost while improving product efficiency • Assist in projects including with preparations for Dry-dock interior projects as assigned by the Executive Director Technical Operations or Facility Operations Manager • Partners with ship's management to discuss interior and exterior maintenance and assist as needed with shore support • Prepares monthly status report of each area (front and back of house, including crew quarters), which includes area of focus, priorities and scheduled completion dates • Available to sail when needed • Conducts SQS walk process. • Uses AMOS database for purchase orders. • Is the shore responsible person for timely close-out of items on the global maintenance list. • Indirectly lead the Interior Furnishing Plan (IFP) team with all related technical projects. Assist in developing a buttoned–up IFP strategy long and short term with accurate financials for fleet. • Responsible for coordinating interior projects inclusive of all phases (financial, planning as well as execution.) • Research and introduce new products, more economical and effective. • Create procedures for reducing the amount of labor hours spent by the deck maintenance crew dedicated to interior repairs. • SMS responsibility to uphold the general safety management responsibilities in areas under their control. Required Qualifications • Demonstrated verbal and written communication skills, including telephone etiquette skills • Strategic planner with sound technical and people skills, analytical ability, sound judgment and operational focus. • Ability to communicate, leadership, and collaboration • Ability to relate to employees at all levels of the organization including great analytics skills needed to correctly lead the training operations and the strategic planning for the development of operational and professional training programs. • Excellent interpersonal skills to communicate in a multicultural environment with employees and management. • Must have ability to interface and maintain effective relationships with all departments and employees in a highly diverse environment and able to complete operational imperatives in a swift and demanding environment. • High attention to detail with strong negotiation and organizational skills. • Strong IT skills and competence with excellent working understanding of Microsoft Office. • Operational business knowledge related to Project Management, including budget and schedule management • Ability to handle projects from an operational and a professional standpoint. • Proven knowledge of technical and interior maintenance work • Ability to travel and be flexible with work schedule, including weekends and holidays Desired Qualifications • Understanding of Disney Show quality • Handled confidential large-scale concurrent projects • Dry Dock experience • Maritime experience • Lean Six sigma green belt or greater • PMP or other project management certifications Required Education • Bachelor's degree or equivalent experience DCLPJ The hiring range for this position in Celebration, FL is $110,000 to $147,500 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.