Front Desk Specialist
Holiday Inn · Kissimmee, FL
Job description(tap to read)
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We're committed to growing our people, memberships, resorts and guest love. That's why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we're looking for you. The Guest Services/Front Desk Specialist will be responsible for delivering a positive first and lasting impression by supporting check-in and check-out processes, responding to guest needs, coordinating with various departments, and ensuring a seamless vacation experience. This role requires strong communication, administrative, computer, and problem-solving skills, along with a commitment to creating memorable guest experiences with a sense of fun and family. COMPANY BENEFITS • Matching 401K • Growth & Developmental Opportunities • Comprehensive Medical, Dental & Vision Benefits • Paid Time Off • Travel Benefits, Discounts & FREE Vacations through our ClubGo Program • Tuition Reimbursement & Continuing Education Courses • Outstanding Company Culture ESSENTIAL DUTIES AND TASKS • Facilitates the overall experience from check-in through check-out; handling tasks such as but not limited to inventory management, folio, collection of payments, issuing villa keys, collecting personal guests' information while ensuring safety and security. • Initiating actions for all guests inquires (phone, email, survey, face to face interactions) or identify next steps through empowered decisions that maintain or exceed owners and guests expectations, getting the owner or guest(s) closer to a solution. • Provide follow up calls/interactions with owners and guests confirming satisfaction with services provided while identifying opportunities to exceed expectations. • Accurately collecting and reporting/data entry of all guests' experiences through various software platforms used daily and as needed by various department leaders and executives. EDUCATION and/or EXPERIENCE • High School Diploma or GED equivalent or an equivalent combination of training, education and experience • Previous experience working in a Front Office environment or customer service environment preferred QUALIFICATIONS • Must have excellent customer service and communication skills • Familiar with Microsoft, Excel and Outlook • Bilingual a plus but not necessary • Strong problem-solving skills • Ability to make empowered decisions within department guidelines • Ability to handle escalated challenges with limited hands on support from a leader • Supports in-house marketing • Proactively maintains brand promise and guest experience • Promotes and maintains a safe work environment • Ability to engage with guests for long periods of time • Ability to rotate within the areas of Guest Services, ready to perform • Ability to receive constructive feedback • Consistently providing service to external and internal guests that meet/exceed our values and culture This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department. #ZRHMS01 #INDR03 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Dishwasher
Longhorn Steakhouse · Kissimmee, FL
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities. It takes passion, pride and commitment to create our bold and flavorful food… and we want you to join us. Let's get Fired Up!For this position, pay will be variable by location - See additional job details and benefits belowOur Dishwashers are key to upholding our commitment to quality… because a legendary steak starts with a clean plate.Share your Pride by….* Cleaning dishes, utensils, glassware, pots, and pans* Assisting in maintaining a clean restaurant* Stocking supplies for our service and culinary teamAnd on Team LongHorn, the Benefits sizzle…* Your schedule, Your way - conveniently swap shifts using your team member app!* Competitive pay, every week* Shift meals - sides, salads, soups and more!* Anniversary Pay* Home for the Holidays - Closed on Thanksgiving and Christmas* Discounts both inside and outside of Darden Restaurant walls - cellphones, hotels and more!* State Benefits Overview* See full list here
Online Order Filling Team Associate
Walmart · Kissimmee, FL
Hourly Wage: $15 - $28 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiumsmay be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Employment Type: Temporary Available shifts: Mid-Shift, Closing Location Walmart Supercenter #5214 2855 N OLD LAKE WILSON RD, KISSIMMEE, FL, 34747, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare, and package merchandise, ensuring the accuracy of orders prior to pick up. They make appropriate product substitutions and consult with the customer as needed to ensure satisfaction. Benefits & perks At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see Smart Guide page ( Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
FRONT DESK - DAY SHIFT
Better Talent · Kissimmee, FL
Company Overview: Palazzo Lakeside Hotel offers guests from around the world unmatched hospitality set against the stunning backdrop of Lake Cecile while being conveniently located close to all the magic that Orlando has to offer. As a team, we pride ourselves on creating a family-first environment that puts a smile on every guest's face. For families and couples seeking relaxation, recreation, and adventure, our resort offers a kids' playground, an engaging kids' club, a beautiful pool, cozy hammock stations, and exclusive cabanas by the lake. Our team culture promotes open communication and collaboration, ensuring everyone's ideas are heard and valued. We also offer our employees a stable and respectful work environment where they can build long-lasting professional relationships and use their skills to positively impact our guests' experiences. Position Summary: Join us as our Front Desk Agent and kickstart magical moments for families and travelers eager for their Orlando adventure. In this position, you'll be the face of our hotel, ensuring a smooth welcome for arrivals and efficient send-offs for departures. Beyond guest interactions, you'll balance the day shift accounts and perform other administrative duties to keep the front desk running smoothly. Your primary responsibilities will be: • Enhancing Guest Experience: Deliver outstanding service, smoothly handle check-ins and check-outs, and respond to guest needs to ensure a memorable stay. • Upholding Operational Standards: Keep the front desk running seamlessly, balancing accounts and maintaining procedures with precision. • Teaming for Excellence: Collaborate with security and housekeeping to maintain a safe, welcoming environment throughout the day. Ideal Candidate: You're the right fit if you're approachable, detail-oriented, and calm under pressure, with a knack for problem-solving and excellent communication skills. Responsibilities: • Check-in guests, answer phones, and take reservations • Respond to guest complaints, requests, and emergencies • Reconcile accounts • Investigate and resolve out-of-balance accounts Qualifications: • High School diploma or equivalent is required • 1-year experience as a Front Desk Agent or in a similar role, preferably in the hospitality industry • 1 year of experience working at a hotel (one location) is prefered • Detail-oriented with great problem-solving skills • Strong customer service skills with the ability to multitask • Strong written and verbal communication skills Compensation & Benefits: Hourly Wage: $15 - $18 based on experience and achievement Benefits: • Steady and consistent work • Gain invaluable experience in the hospitality industry • Work with a close-knit, supportive team Schedule: • 8-hour shift • Day shift • Weekend availability
Front Desk
Mindful Behavioral Healthcare · Kissimmee, FL
Job Purpose: Helps patients and providers by providing clinical information, services and assistance. Serves patients by greeting and helping them in a professional and courteous manner; scheduling appointments; maintaining records and accounts. Front Desk Coordinators must interact smoothly with the back-office personnel as well. Job Duties: • Verifies patient information by interviewing patient; recording medical history, and confirming purpose of visit. • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential. • Counsels patients by transmitting physician's orders and questions about treatment and medication instructions. • Reviews, completes and submits refill requests. • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. • Keeps supplies and medications ready by inventorying stock. • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements. • Administer Mental Health Status • Administer Mental Health Questionnaire • Promptly capture accurate and detailed documentation of the patient's encounter. • Input gathered data into the electronic health record following the instructions of the healthcare provider. • Assist the provider in navigating the electronic health record. • Assist in responding to various messages as directed and instructed by the provider. • The Medical Assistant is NOT permitted to make independent decisions. • The Medical Assistant cannot develop or provider treatment plans, orders, or send prescriptions. • Please refer to Patient Care Coordinator and Medical Scribe job description for further clarification on your job responsibilities • Greet patients and visitors in a courteous and friendly manner, in person or on the telephone; answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person. • Keeps patient appointments on schedule by notifying provider of patient's arrival. • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining organized the reception and waiting area at all times. • Protects patients' rights by maintaining confidentiality of personal and financial information. • Ensures availability of treatment information by filing and retrieving patient records. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients. • Maintains operations by following policies and procedures; reporting needed changes. • Contributes to team effort by accomplishing related results as needed. Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental Insurance • Disability insurance • Flexible schedule • Health insurance • Life insurance • Paid time off • Paid training • Vision insurance Schedule: • 8-hour shift • Monday to Friday Experience: • Front Desk/Medical Assistant: 5 years (Preferred) • Customer service: 1 year (Preferred) Work Location: In person